retail store supervisor

Ethnic Collections; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A retail company in Toronto is seeking a Supervisor to oversee staff, manage sales operations, and ensure proper training of personnel. Responsibilities include assigning duties, handling customer issues, and maintaining inventory. Ideal candidates should have experience in a supervisory role and be fluent in English.

Qualifications

• Experience supervising staff (including apprentices and design team).
• Ability to hire, train, and manage team members.
• Strong problem-solving and inventory management skills.

Responsibilities

• Supervise staff and assign duties.
• Hire and train new personnel.
• Authorize payments and returns.
• Establish work schedules and manage sales.
• Prepare sales and personnel reports.
• Resolve customer complaints and inventory issues.

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Experience

• 7 months to less than 1 year
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week