retail sales manager

Government of Canada; Surrey; On-site; CAD 45,000 - 65,000; Full time

Job summary

A government agency in Metro Vancouver is seeking a candidate for a management position in a retail setting. Candidates must have a College/CEGEP education and at least 2 years of experience in retail operations. The role requires effective management of daily operations, staff supervision, product procurement, and resolution of customer issues. This is an on-site position, emphasizing the importance of in-person management and customer service to ensure smooth operations. The successful candidate will contribute to achieving operational excellence.

Qualifications

• Minimum 2 years of experience in a retail or service establishment.
• Fluency in English is necessary.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations for improvement.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Implement pricing and credit policies.
• Locate, select, and procure merchandise.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve customer complaints and supply shortages.

Education

College/CEGEP

Job description

Languages

English

Education

• College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail service establishment
• Retail business
• Retail/wholesale establishment/distribution centre

Responsibilities Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages