Retail Sales Associate – Cannabis

SNDL Inc.; City of Lloydminster; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading cannabis retailer in Lloydminster is seeking a motivated Customer Experience Representative to join their team. The role involves providing exceptional service and assisting customers in navigating cannabis products. The ideal candidate will have strong communication skills, customer service experience, and a cannabis selling certification. The position offers competitive wages, flexible scheduling, and various employee benefits including product discounts, training opportunities, and support programs.

Benefits

Competitive wages

Employee product discounts

In-depth product training

Flexible scheduling options

Employee & Family Assistance Program

Qualifications

• Customer service, retail, or hospitality experience is an asset.
• Strong communication skills and a customer-first attitude.
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell) is required.
• Minimum age requirement based on province (18/19+).
• Eligible to pass a Criminal Record Check.

Responsibilities

• Create a welcoming experience for every customer.
• Provide product recommendations and cannabis education.
• Operate the POS, handle payments, and issue receipts.
• Restock shelves and support basic inventory tasks.
• Ensure compliance with cannabis regulations, including ID verification.

Skills

Customer service experience

Strong communication skills

Cannabis selling certification

Ability to stand for extended periods

Ability to lift up to 40 lbs

Job description

Work Location

Value Buds Lloydminster

Retail Sales Associate – Cannabis (Customer Experience Rep)

About Value Buds

Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices.

About The Role

We’re looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who love building relationships, eager to learn and make a positive impact in a growing industry.

What You’ll Do

• Create a welcoming experience for every customer
• Provide product recommendations and cannabis education
• Operate the POS, handle payments, and issue receipts
• Restock shelves and support basic inventory tasks
• Ensure compliance with cannabis regulations, including ID verification

About You

• Customer service, retail, or hospitality experience is an asset
• Strong communication skills and a customer-first attitude
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
• Minimum age requirement based on province (18/19+)
• Ability to stand for extended periods and lift up to 40 lbs
• Eligible to pass a Criminal Record Check

Why You’ll Love Working With Us

• Career growth and internal promotion opportunities
• In-depth product training and ongoing learning
• Supportive, team-oriented environment
• Employee product discounts across our retail banners
• Competitive wages and flexible scheduling options
• Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support

Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.

Our Commitment to Diversity, Equity and Inclusion

At Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Superette.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL