Retail Sales Associate

Fleet Feet Sports; Golden Horseshoe; On-site; CAD 30,000 - 50,000; Full time

Job summary

A leading retail brand in Ontario is seeking dedicated Outfitters to create meaningful customer experiences. In this role, you'll deliver personalized service, recommend tailored products, and contribute to a supportive team culture. Ideal candidates are passionate, proactive, and enjoy engaging with the community. Full-time employees benefit from comprehensive perks and growth opportunities in a vibrant work environment.

Benefits

401(k) with Company Match

Exclusive Discounts

Community Engagement Initiatives

Comprehensive Benefits Package

Qualifications

• Must be passionate, positive, and proactive.
• Experience in customer-facing roles preferred.
• Ability to lift and carry up to 25 lbs.

Responsibilities

• Deliver personalized service to help customers reach fitness goals.
• Recommend and fit footwear and gear tailored to individual needs.
• Contribute to store goals and support merchandising.

Skills

Excellent communication

Customer service experience

Positive attitude

Ability to work flexible hours

Teamwork

Job description

Overview

We’re looking for passionate individuals to join us as Outfitters, the heart and “sole” of our brand experience.

Step into your next career with Fleet Feet! Apply today and help us change lives one stride at a time.

What You'll Do

As an Outfitter, you'll create memorable, impactful customer experiences by:

• Delivering personalized service to help customers reach their fitness goals.


• Recommending and fitting footwear, apparel, and gear tailored to individual needs.


• Creating a welcoming and inclusive in-store environment.


• Building meaningful relationships with customers, teammates, and vendor partners.


• Staying current on product features, benefits, and trends.


• Supporting events, group runs, and training programs that build community.


• Contributing to store goals and supporting operations like merchandising and inventory.

What We\'re Looking For

• Passionate, positive, and proactive.


• Flexible and available to work days, evenings, weekends, and holidays.


• Experienced in customer-facing roles (preferred).


• Excellent communicators and standout colleagues.


• Motivated to learn, adapt, and go the extra mile.


• Capable of lifting and carrying up to 25 lbs and working on your feet in a retail setting.

Why You\u2019ll Love It Here

• Meaningful Work: Help people move with purpose and make a positive impact on your community.


• Growth Opportunities: We’re committed to your personal and professional development with robust training, career paths, and advancement opportunities.


• Team-Centric Culture: Join a passionate, supportive group that thrives on collaboration, celebrates wins together, and lives our values in every stride.


• Authenticity: Be yourself. We value varied perspectives, experiences, and the unique strengths each team member brings.

Benefits

Benefits and perks for Fleet Feet teammates include:

• 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.


• Exclusive Discounts: Enjoy discounts on industry-leading products and specialized training programs.


• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.


• Comprehensive Benefits Package: For full-time employees (30+ hours/week), check out our Fleet Feet Benefits Guide for details on healthcare, wellness, and more.

Equal Opportunity and Reasonable Accommodations

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.

Additional Requirements

Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break, task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+ lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.