Retail Sales and Customer Service Associate (#ad4e2)

Merchant Of Tennis; Toronto; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading sports retailer is seeking part-time sales assistants at their Toronto store. Ideal candidates should have knowledge of tennis or retail sales and be enthusiastic about providing excellent customer service while assisting clients with their needs. Work hours will vary between 15-30 hours per week, including evenings and weekends.

Qualifications

• Knowledgeable about tennis and/or retail sales preferred.
• Friendly and helpful demeanor required.
• Ability to work collaboratively with team members.

Responsibilities

• Welcome and greet clients.
• Assist with product knowledge and sales transactions.
• Maintain organization and cleanliness of the retail space.

Skills

Effective communication

Interpersonal skills

Customer service orientation

Ability to multi-task

Job description

We are currently looking for part-time assistance at our Toronto store. Our ideal candidate should be knowledgeable about the sport of tennis and/or have retail sales experience. We are looking for candidates who can be brand ambassadors, friendly and customer service oriented in their interactions with clients.

Key Responsibilities:

• Welcome and greet clients
• Assist clients by effectively communicating acquired product knowledge
• Facilitate point of sales transactions accurately and efficiently
• Stock, replenish, merchandise and organize inventory
• Assist the stringing department by booking racquet stringing and racquet demos for clients
• General cleaning and organization of the retail sales space and all other store areas
• Assist with telephone and email inquiries

Requirements:

• Effective communication and interpersonal skills - listening, understanding and responding
• Friendly, helpful and customer service oriented
• Work collaboratively with all team members
• Receptive to feedback and willing to implement recommendations
• Able to multi-task and thrive in a fast pace environment
• Commit to a consistent work schedule

Experience:

• Preference will be given to individuals with a background in tennis and/or retail sales

Hours:15-30 hours per week, including evenings and weekends per store hours

Location: Bayview Store: 1621 Bayview Ave.