Retail Assistant Manager: Lead Customer Experience & Growth

Staples; Magog; On-site; CAD 50,000 - 65,000; Full time

Job summary

A retail management company in Magog is seeking an Assistant Manager to enhance operational and sales excellence. The role involves leading the team to ensure outstanding customer experiences, developing talent, and driving sales through effective relationship management. Successful candidates will have 2-3 years of retail management experience and strong communication skills. This position offers health benefits and performance bonuses, fostering a customer-first mentality within a dynamic environment.

Benefits

Health and Dental benefits

RRSP/DPSP

PTO and Personal Days

Performance bonuses

Qualifications

• 2-3 years of retail management experience with accountability for sales and service targets.
• Proven experience in leading, coaching, and developing teams.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and coach the team to provide exceptional customer service.
• Drive sales-focused partnerships with customers.
• Attract, train, and develop associates.

Skills

Retail management

Customer service

Coaching and development

Communication skills

Organizational skills

Job description

A retail management company in Magog is seeking an Assistant Manager to enhance operational and sales excellence. The role involves leading the team to ensure outstanding customer experiences, developing talent, and driving sales through effective relationship management. Successful candidates will have 2-3 years of retail management experience and strong communication skills. This position offers health benefits and performance bonuses, fostering a customer-first mentality within a dynamic environment.