Restaurant Operations & Staff Leadership

Subway; Ladysmith; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular sandwich chain in Cowichan Valley Regional District seeks a dedicated manager to oversee daily operations, recruit and train staff, and ensure exceptional customer service. The ideal candidate should possess a secondary school graduation certificate and have 1-2 years of relevant experience. Responsibilities include monitoring performance, organizing schedules, and maintaining inventory. This is a permanent position requiring 30 to 40 hours of work per week, with a focus on client satisfaction and team collaboration.

Qualifications

• 1 year to less than 2 years of experience is required.

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Provide customer service

Skills

Client focus

Flexibility

Organized

Reliability

Team player

Ability to multitask

Education

Secondary (high) school graduation certificate

Job description

A popular sandwich chain in Cowichan Valley Regional District seeks a dedicated manager to oversee daily operations, recruit and train staff, and ensure exceptional customer service. The ideal candidate should possess a secondary school graduation certificate and have 1-2 years of relevant experience. Responsibilities include monitoring performance, organizing schedules, and maintaining inventory. This is a permanent position requiring 30 to 40 hours of work per week, with a focus on client satisfaction and team collaboration.