restaurant manager

Subway Sandwichs; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A popular sandwich franchise in Toronto is seeking a supervisor to oversee daily operations. The role requires at least 2 years of experience, strong customer service skills, and the ability to train and manage staff effectively. Responsibilities include inventory management, ensuring health regulations, and addressing customer concerns. Competitive compensation offered with permanent position and flexible hours.

Qualifications

• 2 to less than 3 years of experience in a supervisory role in food service.
• Ability to train and supervise staff effectively.
• Excellent communication skills in both oral and written English.

Responsibilities

• Supervise and train staff on operational procedures.
• Manage daily operations and customer service.
• Ensure compliance with health and safety regulations.

Skills

Employee supervision

Training skills

Customer service

Operational procedures management

Inventory management

Education

Secondary (high) school graduation certificate

Tools

Electronic cash register

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years

Responsibilities

• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• Electronic cash register

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week