restaurant manager

MEXICALI ROSA'S; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A well-known hospitality establishment in Ottawa is seeking an Operations Manager. The ideal candidate will oversee daily operations, ensure customer satisfaction, and manage a team of 5-10 staff members. Responsibilities include planning services, handling inventory, and leading marketing initiatives. A secondary school graduation certificate along with 1-2 years of relevant experience is required for this role. The position involves working in a fast-paced environment, addressing customer concerns, and ensuring staff adherence to health regulations.

Qualifications

• 1 year to less than 2 years of experience in a related field.

Responsibilities

• Plan and organize daily operations.
• Determine types of services to be offered and implement procedures.
• Conduct performance reviews.
• Ensure health and safety regulations are followed.

Skills

Customer service

Operational planning

Budget management

Inventory management

Negotiation

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

Tasks

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people
• Cook (general)

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking