restaurant manager

Osmow's; Central Ontario; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local restaurant in Orillia is seeking a dedicated operational manager to oversee daily operations, implement procedures, and ensure exceptional customer service. Candidates should have at least a secondary school graduation certificate and 1-2 years of relevant experience. The role requires strong communication, flexibility, and attention to detail. This is an on-site position and not eligible for remote work.

Qualifications

• 1-2 years of experience in a similar operational role.
• Ability to manage cash and complete financial reports.
• Experience in customer service and handling complaints.

Responsibilities

• Determine type of services to be offered and implement operational procedures.
• Manage daily operations and ensure health and safety regulations are followed.
• Provide customer service and address complaints or concerns.

Skills

Client focus

Attention to detail

Excellent oral communication

Excellent written communication

Flexibility

Dependability

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate or equivalent

Tools

Electronic cash register

Job description

Overview

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: 1 year to less than 2 years

Location: On site. Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Electronic cash register

Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition