Restaurant General Manager

JRoss Recruiters; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a seasoned professional to lead front‑of‑house operations in Victoria’s premier fine dining restaurant. The role focuses on exceptional guest experiences, team leadership, and managing operational performance. Ideal candidates will have a track record in luxury dining and robust financial skills. A competitive compensation package and an environment that values professionalism await you.

Benefits

Competitive compensation package

Benefits

Professional development

Qualifications

• Proven experience in fine dining or luxury restaurant environments.
• Ability to inspire teams and cultivate a positive culture.
• Strong ability to manage budgets and operational costs.

Responsibilities

• Lead front‑of‑house operations for exceptional guest service.
• Mentor and build a high-performing service team.
• Manage budget, labour efficiencies, and operational performance.

Skills

Leadership

Attention to detail

Financial acumen

Job description

• Lead all aspects of front‑of‑house operations, ensuring flawless service execution and an exceptional guest journey.
• Build, mentor, and inspire a high‑performing service team, fostering professionalism, engagement, and continuous growth.
• Maintain strong alignment between FOH and BOH leadership to uphold consistent standards and a unified guest experience.
• Oversee reservation management, guest relations, service protocols, and staff training programs.
• Manage budgets, labour efficiencies, and operational performance with a focus on long‑term sustainability.
• Drive service innovation through special events, curated experiences, and seasonal program enhancements.
• Uphold the restaurant’s reputation by maintaining an elevated service environment rooted in hospitality, refinement, and authenticity.

Requirements

• A seasoned hospitality professional with demonstrated success in fine dining or luxury restaurant environments.
• Passionate about creating exceptional guest experiences with strong attention to detail and service flow.
• An inspiring leader with the ability to build trust, coach teams, and cultivate a positive, performance‑driven culture.
• Strong financial acumen with experience managing labour, budgets, and operational costs.
• Proven ability to manage high standards in a fast‑paced, guest‑focused environment.
• A polished communicator with exceptional poise, presence, and commitment to hospitality at the highest level.

Corporate Culture

• A leadership role in one of Victoria’s most respected fine‑dining rooms.
• The opportunity to shape and enhance a celebrated guest experience.
• Competitive compensation package with benefits.
• A workplace that values professionalism, collaboration, and the pursuit of excellence.