Restaurant General Manager

A&W Restaurants Inc; Kelowna; On-site; CAD 46,000 - 60,000; Full time

Job summary

A leading fast food franchise in Kelowna is seeking a Restaurant General Manager to oversee operations and ensure quality service. The ideal candidate will have at least 3 years of experience in the food industry, with strong leadership and interpersonal skills. This role includes managing costs, training staff, and maintaining high standards of service. Competitive salary and benefits offered.

Benefits

Medical/Dental Benefits

Optional Group RRSP

Disability Benefits

Bonus

Qualifications

• 3 years of experience in the food industry.
• Supervisory/Management experience is an asset.
• Strong leadership skills.

Responsibilities

• Balance quality, speed, and cost through effective management.
• Responsible for weekly P&L statements.
• Schedule staff efficiently.

Skills

Interpersonal skills

Leadership

Operational Knowledge

Accounting skills

Education

Secondary School Certificate or equivalent

Tools

Windows 11

MS365 for Business

Job description

Overview

A&W Restaurants in Kelowna, BC, is seeking a Restaurant General Manager to start immediately at our Orchard Park Mall location.

Base Salary: $46,500 annual. Total Compensation: $59,675 annual

Benefits: Benefits which include an extensive single or family Medical / Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP, Disability Benefits and Bonus

About the Employer: The McMurray Group is a franchise company with A&W restaurants extending across Western Canada and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Hours per week: 40

Language: English

Education: Secondary School Certificate or equivalent

Experience: 3 years of experience in food industry. Supervisory / Management exp. is an asset.

Responsibilities

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.
• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Leads meetings.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Documents critical incidents and reports them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
• Has knowledge of HR policies and makes sure they are enforced.
• Completes daily, weekly, and period accounting administration.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.
• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is to standard.

Qualifications

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

Preferred Skills

• Acceptable oral and written business communication skills
• Competency in Windows 11 and MS365 for Business
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

Additional Notes

• Standing and walking for extended periods
• Some heavy lifting

Posted: August 29, 2024