restaurant assistant manager

SWISS CHALET 1971; Gravenhurst; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading Canadian restaurant is seeking a supervisor to manage daily operations, train and supervise staff, and ensure excellent customer service. The ideal candidate has a secondary school certificate and 2-3 years of experience in a similar role. This position requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• 2-3 years of experience in a supervisory role is required.
• Strong organizational skills are essential.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance and revenues.
• Recruit and train staff.
• Ensure compliance with health and safety regulations.
• Provide excellent customer service.

Skills

Client focus

Excellent oral communication

Excellent written communication

Team player

Ability to multitask

Dependability

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Leading / instructing individuals
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 3-4 people
• 5-10 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week