Resource Scheduler

ASP Incorporated; Burlington; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading security solutions company in Burlington is seeking a Resource Planner to manage staff scheduling and ensure smooth operations. The ideal candidate will have experience in scheduling, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. This full-time position includes flexible scheduling options and the potential for weekend work.

Benefits

Competitive salaries

Flexible scheduling options

Personal and professional growth opportunities

Qualifications

• Experience as a scheduler, planner, or staffing coordinator in a fast-paced 24/7 environment is preferred.
• Strong communication and customer service skills.
• Ability to handle stressful situations and multiple tasks professionally.

Responsibilities

• Staffing all open hours and ensuring proper staffing levels.
• Designing and implementing schedules across job sites.
• Tracking and submitting additional costs related to training and overtime.

Education

High School Diploma (Grade 12 or GED)

Tools

Microsoft Word

Excel

MS Outlook

Job description

RESOURCE PLANNER

A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, operating in 22 countries with more than 17,000 professionals. A.S.P. services some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.

A.S.P. is seeking a Resource Planner to manage staff scheduling to ensure smooth operations. The successful candidate will work with integrity, respect, and responsibility, maintaining confidentiality.

Responsibilities:

• Staffing all open hours and communicating to ensure proper staffing levels.
• Designing, maintaining, and implementing schedules across all job sites as required.
• Maintaining and providing reports, ensuring electronic reports are transmitted as per requirements.
• Documenting work hours, time differences, and employee changes accurately in online systems.
• Assigning and re-assigning staff based on site requirements and procedures.
• Filling vacancies due to absences and communicating with Human Resources regularly.
• Tracking and submitting additional costs related to training and unbillable overtime.
• Analyzing scheduling trends.
• Maintaining communication with all operational stakeholders.
• Reporting non-compliance with policies, procedures, or collective agreements if applicable.
• Communicating employee lateness, illness, or positive feedback to the Manager, Resource Planning.
• Resolving employee complaints promptly or referring them to management, HR, or Area Managers.
• Disseminating duties to staff when assigning tasks.
• Working days/evenings/nights and weekends as needed.
• Building partnerships across all organizational levels and working effectively with employee groups.

Qualifications:

• High School Diploma (Grade 12 or GED) or equivalent.
• Experience as a scheduler, planner, or staffing coordinator in a fast-paced 24/7 environment is preferred.
• Experience with database management, preferably in scheduling.
• Proficiency in Microsoft Word, Excel, Internet Explorer, MS Outlook, and typing skills.
• Strong communication and customer service skills.
• Ability to handle stressful situations and multiple tasks professionally.
• Understanding of interdepartmental relationships and needs related to resource planning.
• Full-time position with potential weekend work.
• 12-hour continental rotation shifts.
• Motivated to resolve problems and take on new challenges.

Why work with A.S.P :

• We value our team’s personal and professional growth.
• Competitive salaries offered.
• Flexible scheduling options available.