Residential HVAC Technician

Rockstar Mechanics; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading HVAC service provider in Kitchener seeks an HVAC Technician to join their team. This role emphasizes customer service and provides an opportunity for personal and professional growth. Candidates should possess a Gas Technician II license, a certificate as an Air Conditioning Mechanic, and strong communication skills. Join a company recognized for its diverse and inclusive culture while enjoying competitive wages and comprehensive training opportunities.

Benefits

Competitive wages

Opportunities for commissions and bonuses

Fully paid tuition and apprentice leave top-up

Stable work schedule

Award-winning company culture

High-performer perks including trips

Qualifications

• 3-5 years of field experience in servicing water heaters and HVAC equipment preferred.
• Willingness to work rotating shifts and standby duties as required.
• Physical capability to handle occasional lifting (up to 15 kg) and working in various weather conditions.

Responsibilities

• Provide professional HVAC equipment and accessory services.
• Safely complete new installations and educate customers on proper care.
• Embrace a customer-focused mindset, recommending additional products and services.

Skills

Strong verbal and written communication skills

Excellent interpersonal and problem-solving skills

Outstanding customer service skills

Ability to learn and adapt to new technologies

Dependability and punctuality

Education

Minimum of Grade 12 or equivalent education

Gas Technician II license

Certificate of qualification as an Air Conditioning Mechanic

Valid Ozone Depletion Prevention card

Valid Class G Driver's License

Job description

Overview

Join Our Team as an HVAC Technician Your Path to Limitless Growth!

We believe in empowering our Team Members by giving them the tools, support, and opportunities to thrive. As an HVAC Technician with us, you’ll play a key role in our ambitious growth plans, helping us expand while growing your own skills and career. We’re committed to recognizing and rewarding success, providing endless opportunities for advancement. Ready to unleash your potential? Join us, and let’s build your limitless future together!

What Will You Do?

• Be a key player in a dedicated team that cares about the company, its customers, and your success.
• Provide professional HVAC equipment and accessory services, ensuring compliance with manufacturer specifications and local codes.
• Safely complete new installations and educate customers on proper care and maintenance.
• Embrace a customer-focused mindset, building strong relationships and helping customers by recommending additional products and services.
• Demonstrate excellent communication, problem-solving skills, and a commitment to customer satisfaction.

What Do We Offer?

• All the tools you need to succeed — fully stocked trucks, ongoing training, and professional development programs to grow your career.
• Competitive wages, plus opportunities for commissions and bonuses.
• Fully paid tuition and apprentice leave top-up for eligible Team Members.
• A consistent and stable work schedule, offering predictability.
• An award-winning company culture, recognized as one of Canadas Most Admired, with a proudly diverse and inclusive team.
• High-performer perks, including the opportunity to join our annual Presidents Club trip to a tropical destination.

What Do You Bring?

• A growth mindset — we’re looking for dependable, ambitious individuals eager to grow with us.
• A minimum of Grade 12 or equivalent education.
• A Gas Technician II license.
• A certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario).
• A valid Ozone Depletion Prevention (ODP) card.
• A valid Class G Driver’s License.
• 3-5 years of field experience in servicing water heaters & HVAC equipment (preferred).
• Willingness to work rotating shifts and standby duties as required.
• Physical capability to handle occasional lifting (up to 15 kg), bending, squatting, and working in various weather conditions.
• Strong verbal and written communication skills.
• Excellent interpersonal and problem-solving skills.
• Outstanding customer service skills.
• Ability to learn and adapt to new technologies, including electronics and electricity.
• Punctuality and reliability.
• Willingness to wear the company-provided uniform.
• Commitment to maintaining a clean, safe, and neat company vehicle.

Why Us?

For over 60 years, we’ve been a leader in home services and energy-efficient solutions. As one of Canada's largest providers of HVAC, water heaters, air conditioners, smart home products, and more, we serve over 2 million customers. With a team of over 2,000 across Canada and the U.S., we have earned recognition as a Great Place to Work and one of Canadas Most Admired Corporate Cultures since [year]. We are committed to sustainability, workplace safety, diversity, and inclusivity.

We are an equal opportunity employer. We celebrate diversity and encourage applications from all backgrounds, including minorities and individuals with disabilities. Accommodations are available for candidates throughout the selection process.

Ready to take the next step in your career with us? Apply today!