Resident Manager

MetCap Living; Ottawa; On-site; CAD 50,000 - 65,000; Full time

Job summary

A large property management firm in Ottawa is seeking a full-time Building Resident Manager. Responsibilities include managing maintenance requests, ensuring safety standards, and performing administrative tasks. Candidates should have cleaning and maintenance experience, as well as strong customer service abilities. The position offers a competitive salary, health benefits, and opportunities for career development.

Benefits

Competitive full-time salary

Mobile phone

Health benefits package

Annual bonuses

Training provided

Career development opportunities

Qualifications

• Experience in cleaning and maintenance is essential.
• Strong customer service skills are preferred.
• Ability to lift up to 50 lbs is required.

Responsibilities

• Perform physical duties including inspections and cleaning.
• Handle administrative tasks such as processing payments.
• Ensure safety and housekeeping standards.

Skills

Cleaning experience

Maintenance skills

Customer service skills

Ability to perform in a team environment

Job description

MetCap Living Management Inc. is one of the largest private third party property managers specializing in multi-residential property management. We are a growth oriented company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick. MetCap Living Management Inc. is seeking a Building Resident Manager for one of our properties in Ottawa. This is a full-time opportunity with apartment benefits, health benefits, and training available.

Overview

MetCap Living Management Inc. is seeking a Building Resident Manager for a property in Ottawa. This is a full-time role with benefits and training provided.

Responsibilities

• Physical duties: check life safety systems, complete fire log book; inspect boiler and electrical rooms and supply inventory; inspect parking levels and exterior grounds; inspect floors and grounds and list deficiencies; clean, mop, and clear debris from refuse chute; clean all elevator landings, lobby, back lobby/moving room, laundry room, parking level entrances, elevators, and equipment; exterior cleanup; complete snow logs in the winter season; change garbage bins in the compactor room; clean vacant suites; complete maintenance in vacant suites; review and complete requests for repairs
• Administrative duties: collect and process rental payments; take cheques to the bank; coordinate and schedule trades, suppliers, and contractors on approved P.O.s; update in-suite maintenance schedule; process all correspondence; prepare P.O.s for approval by the Property Manager; receive P.O.s for work completed; send completed P.O.s to AP; answer tenant inquiries; filing documentation; prepare and complete incoming and outgoing inspections; deliver tenant notices; tenant communications
• Safety and housekeeping: lift up to 50 lbs

What MetCap offers

• Competitive full-time salary
• Mobile phone
• Health benefits package
• Annual bonuses
• Training will be provided for all areas of responsibility
• Opportunity for career development

Preferred Requirements

• Cleaning experience
• Maintenance skills
• Customer service skills
• Ability to perform in a team environment
• Strong maintenance and customer service skills are an asset

We thank all those who apply, but only selected candidates will be contacted for an interview. MetCap Living Management Inc. is committed to accommodating applicants’ needs in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and under the Ontario Human Rights Code throughout the selection process. If you require disability-related accommodation to participate in the recruitment process, please email us.

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