Resident-Focused Front Desk Concierge

Sienna Senior Living; Township of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A senior living community in British Columbia is seeking a Concierge to enhance the experience of residents and visitors. The role includes managing inquiries, promoting exceptional service, and providing clerical support. Ideal candidates will have completed grade 12 and possess excellent communication skills and customer service experience. Proficiency in MS Office tools is essential. This position is vital in fostering a warm environment and ensuring residents' needs are met.

Qualifications

• Completion of grade 12 education is mandatory.
• Strong communication skills are required.
• Previous customer service experience is important.

Responsibilities

• Manage resident and visitor enquiries with professionalism.
• Promote excellent customer service in all interactions.
• Provide clerical and computer support to management.

Skills

Excellent verbal and written communication skills

Proven customer service skills

Organizational skills

Education

Completion of grade 12 education

Tools

MS Office (Excel, Word, Power Point)

Job description

A senior living community in British Columbia is seeking a Concierge to enhance the experience of residents and visitors. The role includes managing inquiries, promoting exceptional service, and providing clerical support. Ideal candidates will have completed grade 12 and possess excellent communication skills and customer service experience. Proficiency in MS Office tools is essential. This position is vital in fostering a warm environment and ensuring residents' needs are met.