Remote Romanian-Speaking Automotive Service Rep

Concentrix; Remote; CAD 48,000 - 65,000; Full time

Job summary

A global technology and services company is seeking a Romanian-speaking Service Representative to support Volkswagen. This remote role involves responding to customer inquiries, building relationships, and maintaining CRM updates. Ideal candidates should have at least a year of experience in technical or automotive customer service, strong Romanian and English skills, and the ability to work independently. This position offers a competitive salary, performance bonus, and comprehensive training programs for professional development.

Benefits

Competitive salary and performance bonus

Work from home

Full paid training

Career development programs

Bring-a-friend (referral) bonus opportunities

Qualifications

• 1 year of experience in technical roles or automotive customer service.
• Capacity to understand policies, procedures, and market geography.
• Strong documentation skills and ability to make independent decisions.

Responsibilities

• Respond to customer requests via multiple channels.
• Build strong customer relationships handling inquiries professionally.
• Provide feedback on emerging issues and identify improvement areas.

Skills

Romanian (written and oral)

Digital technology skills

Issue resolution

Job description

A global technology and services company is seeking a Romanian-speaking Service Representative to support Volkswagen. This remote role involves responding to customer inquiries, building relationships, and maintaining CRM updates. Ideal candidates should have at least a year of experience in technical or automotive customer service, strong Romanian and English skills, and the ability to work independently. This position offers a competitive salary, performance bonus, and comprehensive training programs for professional development.