Remote Program Manager: Customer Support Transformation

Samsara; Remote; CAD 134,000 - 175,000; Full time

Job summary

A leading tech company is seeking a Program Manager to lead cross-functional projects and improve their Global Customer Support operations. This remote position is available to candidates residing in Canada. The ideal candidate should have strong project management skills, 5+ years of relevant experience, and a Bachelor's degree. Join a dynamic team and help shape innovative solutions that enhance customer experience and operational efficiency.

Benefits

Flexible working

Health benefits

Competitive compensation package

Qualifications

• 5+ years of project/program management or business operations experience.
• Ability to influence and lead projects with various stakeholders.
• Analytical, data-driven decision-making skills.

Responsibilities

• Lead planning and execution of cross-functional project portfolios.
• Engage stakeholders and translate strategic vision into plans.
• Promote continuous improvement and embed cultural principles.

Skills

Project management

Strong communication

Analytical skills

Problem-solving

Education

Bachelor’s degree from an accredited university

Job description

A leading tech company is seeking a Program Manager to lead cross-functional projects and improve their Global Customer Support operations. This remote position is available to candidates residing in Canada. The ideal candidate should have strong project management skills, 5+ years of relevant experience, and a Bachelor's degree. Join a dynamic team and help shape innovative solutions that enhance customer experience and operational efficiency.