Remote Luxury Reservations Advisor

Four Seasons Hotel; Remote; CAD 30,000 - 40,000; Part time

Job summary

A luxury hotel brand is hiring a Part-Time Reservations Sales Specialist to join their Worldwide Reservation Operations team. This position focuses on providing personalized service to guests, aiding them in booking the perfect experience at luxury properties worldwide. The role is remote and requires excellent communication, sales skills, and a high school diploma, with opportunities for upselling services and providing customer support. Ideal candidates should have 1-2 years of relevant experience.

Qualifications

• 1-2 years of sales/customer service experience in an inbound call center.
• Ability to communicate effectively via telephone and email.
• Demonstrates professional telephone manner.

Responsibilities

• Identify guests' needs and make relevant recommendations.
• Seek opportunities to upsell and cross-sell services.
• Book reservations accurately and explain policies.

Skills

Consultative sales skills

Superior communication skills

Interpersonal skills

Tech savvy

Time-management skills

Education

High School graduate

Post-secondary diploma/degree

Job description

A luxury hotel brand is hiring a Part-Time Reservations Sales Specialist to join their Worldwide Reservation Operations team. This position focuses on providing personalized service to guests, aiding them in booking the perfect experience at luxury properties worldwide. The role is remote and requires excellent communication, sales skills, and a high school diploma, with opportunities for upselling services and providing customer support. Ideal candidates should have 1-2 years of relevant experience.