Remote Legal Information & Referral Specialist

Law Society of Ontario; Remote; CAD 60,000 - 80,000; Full time

Job summary

A legal regulatory body in Canada is seeking a Legal Information Officer to provide comprehensive client service, ensuring the timely delivery of accurate legal information and resources. The ideal candidate will have a college diploma or degree and a license from the Law Society, combined with excellent communication skills and client service experience in a legal context. The role includes supporting clients through a remote working model, with occasional office meetings in Toronto.

Benefits

Diversity and inclusion commitment

Flexible work arrangements

Equal opportunity employer

Qualifications

• Demonstrated experience in client service, preferably in a legal environment.
• Exceptional verbal and written communication skills in both official languages.
• Understanding of the Law Society’s structure and regulations.

Responsibilities

• Assist clients by matching them with appropriate legal representatives.
• Conduct database searches and provide referrals to clients.
• Support lawyers and paralegals with service inquiries.

Skills

Client service excellence

Communication skills

Knowledge of legal resources

Technical proficiency (WORD, EXCEL)

Education

College diploma or university degree

License from the Law Society as a paralegal or lawyer

Job description

A legal regulatory body in Canada is seeking a Legal Information Officer to provide comprehensive client service, ensuring the timely delivery of accurate legal information and resources. The ideal candidate will have a college diploma or degree and a license from the Law Society, combined with excellent communication skills and client service experience in a legal context. The role includes supporting clients through a remote working model, with occasional office meetings in Toronto.