Remote Inside Sales Rep – Bonuses, PTO & Benefits

MCI; Remote; CAD 60,000 - 80,000; Full time

Job summary

A customer service company is seeking a Work at Home Contact Center Representative for a full-time remote position. Responsibilities include providing customer service, technical support, and sales interactions. The role requires strong communication skills, problem-solving abilities, and reliable attendance. Benefits include hourly pay, paid training, medical, dental, vision insurance, paid time off, and a flexible work schedule.

Benefits

Paid training

Health benefits

Flexible schedules

Paid time off

Company laptop

Casual dress code

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic understanding of Windows operating system.
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Recognize sales opportunities and apply sales skills to upgrade.
• Ensure first-call resolution through problem solving and effective call handling.

Skills

Excellent organizational skills

Strong conflict resolution

Excellent communication skills

Customer-service oriented

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

A customer service company is seeking a Work at Home Contact Center Representative for a full-time remote position. Responsibilities include providing customer service, technical support, and sales interactions. The role requires strong communication skills, problem-solving abilities, and reliable attendance. Benefits include hourly pay, paid training, medical, dental, vision insurance, paid time off, and a flexible work schedule.