Remote Global Interpreting Operations Leader

Medium; Remote; CAD 90,000 - 120,000; Full time

Job summary

A global operations firm is seeking an Interpreting Operations Manager to lead and optimize large-scale interpreting operations in a fully remote environment. This role involves overseeing project execution, maintaining quality, and ensuring profitability. Ideal for a senior leader with over 5 years in the interpreting industry. You will build systems, manage cross-functional relationships, and develop KPIs for client satisfaction. Join a mission-driven organization focused on professional growth and modern language technologies.

Benefits

Full-time, fully remote role

Opportunity for professional growth

Exposure to international clients

Qualifications

• More than 5 years of management-level experience within the interpreting industry.
• Deep knowledge of interpreting operations, industry standards, evolving technologies, and process optimization.
• Comfort working in ambiguous, fast-changing organizational environments.

Responsibilities

• Oversee the execution of all interpreting projects, ensuring high-quality, timely delivery.
• Supervise and support project managers and operations staff.
• Own and continuously improve interpreting operations processes and workflows.

Skills

Management-level experience in interpreting

Knowledge of interpreting operations

Understanding of interpreting tools and AI

Negotiation and conflict-resolution skills

Fluency in English and an additional language

Job description

A global operations firm is seeking an Interpreting Operations Manager to lead and optimize large-scale interpreting operations in a fully remote environment. This role involves overseeing project execution, maintaining quality, and ensuring profitability. Ideal for a senior leader with over 5 years in the interpreting industry. You will build systems, manage cross-functional relationships, and develop KPIs for client satisfaction. Join a mission-driven organization focused on professional growth and modern language technologies.