Remote Community Programs & Engagement Coordinator

Heart and Stroke Foundation of Canada; Toronto; Hybrid; CAD 45,000 - 58,000; Full time

Job summary

A prominent health organization is seeking a Coordinator for Community Programs & Engagement in Toronto. The ideal candidate will provide operational and customer support, manage participant data, and assist with community outreach initiatives. This flexible role allows remote work across Canada, with occasional travel required. A post-secondary diploma and related experience in administration and customer service are essential. The hiring range is between $45,000 and $58,000, plus benefits including paid time off, health coverage, and professional development opportunities.

Benefits

Paid time off

Health benefits

Flexible working model

Professional development opportunities

Qualifications

• 1-2 years of administrative experience is required.
• 2-3 years of experience in customer service and support.
• Experience in the not-for-profit sector is an asset.

Responsibilities

• Provide operational support to program participants via phone, email, or MS Teams.
• Manage data entries in Blackbaud CRM databases.
• Coordinate with program specialists for effective participant management.

Skills

Organizational skills

Attention to detail

Customer service skills

Technical skills

Communication skills

Proficient in Microsoft Office

Education

Post-secondary diploma

Tools

Blackbaud CRM

Power BI

Salesforce

Adobe Creative Suite

Job description

A prominent health organization is seeking a Coordinator for Community Programs & Engagement in Toronto. The ideal candidate will provide operational and customer support, manage participant data, and assist with community outreach initiatives. This flexible role allows remote work across Canada, with occasional travel required. A post-secondary diploma and related experience in administration and customer service are essential. The hiring range is between $45,000 and $58,000, plus benefits including paid time off, health coverage, and professional development opportunities.