Remote Bilingual Technical Support Specialist - Rail Fleet

Siemens Mobility; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading transportation solutions provider is looking for a Technical Support Specialist in Quebec, Canada. This role involves providing mechanical technical support to clients and monitoring fleet performance. The ideal candidate must have a degree in Electrical or Mechanical Engineering and be bilingual in French and English. The organization offers a flexible work environment and opportunities for personal and professional growth. If you are passionate about solving significant challenges, this role is for you.

Benefits

Flexible work environment

Profit sharing

Rewarding vacation entitlement

Employee perks and discounts

Mentorship programs

Qualifications

• More than 3 years of experience in industrial, maintenance or commissioning environment.
• User knowledge of monitoring tools and CMMS software required.
• Willingness to do shift work including weekends.

Responsibilities

• Provide mechanical technical support to customers' personnel.
• Monitor fleet performance and provide equipment surveillance support.
• Communicate with customers about equipment needing immediate attention.

Skills

Bilingual (French and English communication)

Analytical skills

Ability to work autonomously

Stress management

Experience with Microsoft Suite

Education

Degree in Electrical Engineering or Mechanical Engineering

Tools

CMMS software (e.g., Maximo)

PowerApps

PowerBI

Job description

A leading transportation solutions provider is looking for a Technical Support Specialist in Quebec, Canada. This role involves providing mechanical technical support to clients and monitoring fleet performance. The ideal candidate must have a degree in Electrical or Mechanical Engineering and be bilingual in French and English. The organization offers a flexible work environment and opportunities for personal and professional growth. If you are passionate about solving significant challenges, this role is for you.