Remote Bilingual Automotive Customer Support Specialist

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Bilingual Customer Support Representative in British Columbia. You will provide inbound customer support in both English and Spanish, assist with technical issues, and track customer information in databases. Applicants must have a high school diploma and at least a year of customer service experience. This position offers a $20/hr base salary, performance-based incentives, and a flexible work-from-home schedule with comprehensive benefits.

Benefits

Paid training

Comprehensive benefits including medical, dental, vision

Flexible schedule

DailyPay enrollment option

Qualifications

• Must be bilingual in Spanish and English.
• Minimum of 1 year of customer service experience.
• Ability to maintain a quiet, distraction-free work environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.

Skills

Bilingual (Spanish and English)

Customer service experience

Strong computer navigation skills

Fast-paced multi-tasking

Education

High school diploma or GED

Tools

CRM software

Job description

A leading customer service provider is seeking a Bilingual Customer Support Representative in British Columbia. You will provide inbound customer support in both English and Spanish, assist with technical issues, and track customer information in databases. Applicants must have a high school diploma and at least a year of customer service experience. This position offers a $20/hr base salary, performance-based incentives, and a flexible work-from-home schedule with comprehensive benefits.