Relationship Manager Commercial Accounts

RBC; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading bank in Kitchener is seeking a Relationship Manager for Commercial Accounts. In this role, you will manage a portfolio of commercial clients, providing tailored financial advice and support their growth. Candidates should have a proven background in client relationship management and excellent communication skills. Join a team committed to delivering exceptional experiences and fostering an inclusive work environment. This full-time position offers competitive compensation and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program

Opportunity for collaboration with other business segments

Competitive compensation

Professional growth opportunities

Qualifications

• Experience in exceptional client relationship management and client service.
• Ability to complete needs-based discovery and solution development for clients.
• Proven experience with digital communications and technology.

Responsibilities

• Grow and deepen client relationships through tailored financial advice.
• Proactively contact clients and understand their needs.
• Manage risk and exercise due diligence in banking procedures.

Skills

Client relationship management

Communication

Critical Thinking

Financial Acumen

Education

University degree in commerce or business administration

Job description

Job Description

By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while balancing risk policy to deliver solutions tailored to individual client needs. By identifying opportunities to grow your clients and partnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Location

successful candidate must be mobile across Brantford, Norfolk and Tillsonburg.

What will you do?

• Grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications; enabling our clients to engage with RBC through the channel of choice
• Be on your client’s path, visiting your clients on-site to gain a thorough understanding of their business objectives and operations

What do you need to succeed?

Must-have

• Experience in exceptional client relationship management and client service
• Ability to complete needs-based discovery and solution development to provide Commercial clients with advice for their day-to-day banking operations
• Excellent communication, time management and organizational skills
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)

Nice-to-have

• Credit skills and knowledge, including an understanding of risk assessments, financial analysis, credit structuring, and presentation of banking solutions
• Familiarity with Commercial Banking systems
• Knowledge of a broad array of business and personal financial products and services
• University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 180 KING ST W:KITCHENER

City: Kitchener

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-12-19

Application Deadline: 2026-01-09

Note:

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.