Relationship Management Associate

Farm Credit Canada; Moose Jaw; On-site; CAD 53,000 - 73,000; Full time

Job summary

A leading company in agricultural finance is seeking a detailed-oriented individual with a strong customer service background to support a sales team. This role involves maintaining customer relationships, assisting with loan processes, and requires a diploma in business along with a passion for agriculture.

Qualifications

• At least two years of related experience or equivalent education.
• Specialized knowledge of lending procedures.
• Bilingualism (English and French) is an asset.

Responsibilities

• Build and maintain relationships with customers.
• Assist in the loan approval process and review loan files.
• Enter customer and financial details into lending system.

Skills

Customer service

Organizational skills

Technical expertise

Analytical skills

Communication

Education

Diploma in business

Job description

Closing Date (MM/DD/YYYY):

08/04/2025

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$53,805 - $72,795 Lending admin knowledge and an agriculture background needed:
Use your passion for providing extraordinary customer service to support a sales team offering financing to local producers. You’ll work with the team to build relationships with customers, help create sales opportunities, prepare loan documents and prospect for business growth.

What you’ll do:

• Proactively build and maintain relationships with customers

• Partner with Relationship Managers identifying and communicating with high potential customers and prospects

• Answer customer inquiries in a thorough and professional manner, creating sales opportunities

• Assist in the loan approval process

• Review loan files and ensure accurate completion of documentation

• Enter customer and financial details into the lending system with a high degree of accuracy

What we’re looking for:

• Organized and detailed multi-tasker with strong technical expertise

• Confident communicator comfortable dealing with solicitors and financial institutions

• Passion for building customer relationships and working in partnership with a team

• Independent thinker able to make decisions and resolve issues

• Analytical skills to notice and resolve errors, problems or numerical data inconsistencies

What you’ll need:

• A diploma in business and at least two years of related experience (or equivalent combination of education and experience)

• Specialized knowledge of lending procedures and approaches

• A love for agriculture

• Bilingualism (English and French) is a strong asset.