Regulatory Compliance Manager

Fidelity Investments; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A financial services firm in Toronto is seeking a Regulatory Compliance Manager to handle compliance inquiries, regulatory audits, and training for staff. This role requires 5+ years of experience in the investment dealer industry, strong analytical skills, and a university degree or equivalent. The position offers competitive compensation, a hybrid work model, and comprehensive health benefits.

Benefits

Competitive total compensation

Comprehensive health benefits

Parental leave top-up

Professional development opportunities

Qualifications

• 5+ years’ experience in the investment dealer industry, particularly in compliance roles.
• Comprehensive knowledge of security industry rules.
• Experience managing a mailbox with various requests in a fast-paced environment.

Responsibilities

• Manage Compliance inbox and resolve inquiries.
• Assist with regulatory audits and reporting.
• Train and develop awareness on compliance issues.

Skills

Strong analytical skills

Strong communication skills

Attention to detail

Education

University degree or equivalent experience

Tools

Microsoft Excel

Salesforce

Job description

Overview

Job Description

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Contract position until December 2026.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services — and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

What We Do

The Regulatory Compliance Manager reports to the Director, Compliance and is primarily responsible for the daily management of Compliance inbox to answer general inquiries including but not limited to QI/FATCA/CRS, OTC security review, pricing review, responding to regulatory requests and general compliance related questions. This role will work closely with the senior member of the team, Compliance Manager, to manage these key areas of accountability including responding to general inquiries in the Compliance mailbox, review various operational requests (such as fund movement, pricing requests etc.). The position may be involved with responsibility for regulatory reporting and acting as a backup to other FCC Compliance team. You will provide subject matter expertise for system development, assist with staff training, generate reporting metrics for periodic reporting to the Board of Directors. You will also provide backup for other Risk and Compliance functions and will be a member of a team of compliance professionals dedicated to meeting the requirements of an ever-evolving regulatory landscape.

What You Will Do

• Compliance and risk support: Review and resolve general inquiries and daily operational requests in the Compliance mailbox and system platforms
• Assist with request escalations to ensure requests are resolved accordingly
• Assist as required in processing and analysis of risk daily workflow
• Assist with answering and/or guidance with general compliance inquiry
• Assist with regulatory audit requests
• Analyze and respond to regulatory requests
• Assist with advising, training, and development of awareness on compliance related issues among FCC staff which may involve both staff training and support
• Interpret internal policies and regulatory instruments to resolve client and staff related issues
• Assist with update and review existing policies and procedures annually or as required
• Assist with regulatory report testing
• Collaborate with team members and internal clients to improve/streamline processes

Incident escalation and management

• Ensure all incidents are escalated appropriately to the Director, Compliance and/or Chief Compliance Officer
• Assist with regulatory reporting of high-risk items to FINTRAC or CIRO and/or other regulators
• Record keeping and retention of all back up materials

Trade surveillance

• Assist with regulatory reporting such as short position reporting, Large Open Position Reporting and Fixed income reporting

Expertise You Will Bring

• Strong analytical skills
• Deep understanding and working knowledge of industry related topics, such as QI/FATCA/CRS, AML regulations, fundamental trading knowledge, compliance and supervision knowledge and other CIRO and CSA regulations
• Strong communication, written, verbal and presentation skills
• High level of proficiency with Microsoft Excel; good working ability with MS Word and PowerPoint
• Strong interpersonal skills; proficient at providing and accepting feedback
• Working knowledge of Salesforce

What We’re Looking For

• 5 or more years’ experience in the investment dealer industry, including experience in compliance roles
• Completion of University degree or equivalent experience
• Comprehensive knowledge of security industry rules, including but not limited to securities, mutual funds, AML, privacy etc.
• Obtained or working towards CSC and/or working towards Certificate in Investment Dealer Compliance
• Experience in managing mailbox with various types of requests in a fast-paced environment
• Strong interpersonal, communication, written, verbal and presentation skills; proficient at providing and accepting feedback
• High level of proficiency with Microsoft Office

Current work authorization for Canada is required for all openings.

What We Offer

• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, including up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest; only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• HRD - Best Place To Work (Designations: Canadian Compassionate Companies – Certified; Various HRD awards)

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].