Regional Account Rep

Rogers Communications; Halifax; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A prominent telecommunications company seeks a Retail Account Representative to manage store territories and enhance customer relationships. Candidates should have a post-secondary business education and 3-5 years of experience in the telecommunications sector. Responsibilities include training retail associates, analyzing sales data, and executing marketing events.

Qualifications

• 3 to 5 years' experience in the Telecommunications Industry required.
• Ability to work effectively under pressure in a fast-paced environment.
• Territory management experience preferred.

Responsibilities

• Manage assigned store territory to execute key priorities.
• Build relationships with sales reps to achieve quotas.
• Analyze sales reports and gather feedback on market insights.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Organizational skills

Communication skills

Education

Post-secondary education in business-related discipline

Tools

MS Office

Job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are looking for a Retail Account Representative

Responsibilities:

• Manage assigned store territory to execute on key priorities and metrics
• Build relationships with assigned store’s sales reps and management to achieve quotas and deliver on priorities
• Assist in designing and developing promotions to achieve targeted market share and revenue within territory
• Train and coach Retailer’s Associates on Systems, Tools, Promotions and Plans and highlight key differentiators to increase and/or maintain the Rogers Suite of Products Market Share for new and existing Rogers customers
• Work with Retailers to plan and organize exclusive Rogers and FIDO Weekend Events and onsite duty demo days
• Develop and execute Vendor Fairs/Off-Site Events/Community Events Brand Support and maximize market share
• Timely customer issue resolution and response to Retailer’s escalations/inquiries
• Analyze sales reports and territory sales breakdown by market/banner
• Assign targets and build plans with Retailers based on percentage of contribution
• Gather and provide feedback on market insights and competitive intelligence for assigned territory
• Ensure Rogers/FIDO/Chatr and residential cable products are properly represented (end-caps, functional demo’s, current collateral, etc.)
• Monitor inventory levels and report issues and recommendations to Management

Qualifications:

• Post-secondary education in a business-related discipline with between 3 and 5 years' experience in the Telecommunications Industry
• Demonstrated technical competence with MS Office - Word, PowerPoint, Excel, Outlook, and other systems and office automation equipment
• Excellent analytical, problem solving, planning, and organizational skills
• Solid interpersonal, communication, and relationship-building skills
• Ability to work independently and as a team member
• Territory management experience is preferred
• Ability to work effectively under pressure in a fast paced environment
• Willingness to work flexible hours to meet changing deadlines

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 7071 Bayers Road, Suite 4001 (235), Halifax, NS
Travel Requirements: Up to 75%
Background Check(s) Required: Canadian Criminal Record Check and Driver's Abstract
Posting Category/Function: Sales & Account Management
Requisition ID: 328074

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes:Retail