Reception & Concierge

Amica Senior Lifestyles; Victoria; On-site; CAD 30,000 - 60,000; Part time

Job summary

A senior living community in Victoria is looking for a Concierge to be the first point of contact for residents and visitors. The ideal candidate will create a welcoming environment and utilize strong customer service skills. Responsibilities include greeting residents, handling inquiries, performing basic accounting, and supporting administrative functions. Applicants should be proficient in MS Office and prepared to work a flexible schedule. This position offers a casual, on-call commitment with competitive hourly pay.

Qualifications

• Previous experience in an office environment is required.
• Flexibility to work days, evenings, and weekends is necessary.

Responsibilities

• Greet and interact with residents and visitors professionally.
• Respond to front-desk inquiries.
• Answer phone calls and redirect messages.
• Perform basic accounting functions as required.
• Manage administrative duties and resident files.

Skills

Customer service

MS Office proficiency

Job description

Overview

RECEPTION – CONCIERGE
Amica Douglas House
Casual: on call
Mornings: 7:30am-3:30pm or Afternoons: 12:30pm-8:30pm
$24.87

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity

As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining professionalism.

Responsibilities

• Greet and interact with residents, visitors and members of the public in a friendly and professional manner
• Respond to front-desk inquiries by providing information about
• Answer phone calls, emails, and other messagesredirecting to appropriate parties
• Perform basic accounting functions and provide assistance as required
• General administrative duties and maintaining the resident file system

Qualifications

• Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint.
• Previous experience in an office environment
• Flexibility to workdays, evenings and weekends

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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