Receiving Agent – New Opening – Hatta

Ennismore; Ennismore; On-site; CAD 40,000 - 50,000; Full time

Job summary

A luxury hospitality brand in Ontario, Canada is seeking a detail-oriented Receiving Agent to join their team. In this role, you will be responsible for verifying and managing incoming deliveries, collaborating with various departments to ensure smooth operations, and maintaining accurate documentation. Ideal candidates will have prior experience in receiving or procurement, strong organisational skills, and a commitment to quality and safety. The position offers opportunities for career development, competitive salary, and great benefits across the brand.

Benefits

Competitive salary

Great healthcare

Learning opportunities

Collaborative culture

Qualifications

• Previous experience in receiving, preferably in luxury hospitality.
• Strong attention to detail and organisational skills.
• Basic knowledge of inventory systems and computer proficiency.
• Ability to lift, move, and handle goods safely.

Responsibilities

• Receive, inspect, and verify all incoming deliveries.
• Document discrepancies and communicate with procurement.
• Maintain organized receiving documentation including delivery notes.
• Work closely with operational teams to ensure timely distribution.

Skills

Attention to detail

Organisational skills

Communication skills

Problem-solving

Education

Experience in receiving or procurement

Tools

Inventory systems

Job description

Company Description

Our adventure camp in the Hatta mountains celebrates the land’s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region’s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition.

Job Description

As we prepare to open our doors, we’re looking for a Receiving Agent who is detail-oriented, organised, and committed to ensuring seamless operations behind the scenes.

This role is essential to supporting our opening and ongoing operations, ensuring that every item — from supplies to equipment — arrives, is verified, and flows into the property with accuracy and care.

Receiving & Verification

• Receive, inspect, and verify all incoming deliveries for quantity, quality, and compliance with purchase orders.
• Document discrepancies, damages, or shortages and communicate promptly with Procurement and relevant departments.
• Ensure that all goods are logged accurately in the receiving system.

Inventory & Stock Control

• Coordinate with the storekeeper and procurement team to ensure proper storage, labeling, and rotation of goods.
• Support inventory counts and maintain accurate stock records.
• Follow procedures for handling perishable items, ensuring compliance with safety and hygiene standards.

Documentation & System Management

• Maintain complete and organized receiving documentation, including delivery notes, invoices, and purchase orders.
• Enter receiving data into inventory or procurement systems accurately and in a timely manner.
• Ensure all paperwork is forwarded to Finance for reconciliation and payment processing.

Cross-Department Coordination

• Work closely with Culinary, Housekeeping, Engineering, and other operational teams to ensure timely distribution of received items.
• Coordinate with suppliers and procurement on delivery schedules, product specifications, and returns.
• Support the smooth flow of materials essential to the guest experience and daily operations.

Compliance & Standards

• Ensure all receiving practices comply with company policies, health & safety guidelines, and audit requirements.
• Maintain cleanliness and organisation in the receiving area and storage facilities.
• Uphold standards that align with the property’s commitment to quality, sustainability, and operational excellence.

Join us behind the scenes as we bring our new Hatta retreat to life — where every delivery supports an experience built on nature, adventure, and warm hospitality.

Qualifications

• Previous experience in receiving, procurement, or storeroom operations, preferably in luxury hospitality.
• Strong attention to detail and organisational skills.
• Basic knowledge of inventory systems and computer proficiency.
• Ability to lift, move, and handle goods safely.
• Strong communication skills and a collaborative working style.
• Reliability, integrity, and a proactive approach to problem-solving.

Additional Information

What’s In It for You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.