Real Estate & Operations Manager

AGS Youth Soccer Club; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A community sports organization in Ontario is seeking a Real Estate Developer & Operations Manager to oversee multiple facilities. This role involves managing daily operations, ensuring safety and cleanliness, leading staff, and developing partnerships with local organizations. Ideal candidates will have 3-5+ years of experience in facility management and a proven ability to enhance community engagement. Competitive compensation is offered based on skills and experience.

Benefits

Competitive compensation

Qualifications

• 3-5+ years of operations or facility management experience, ideally in sport or recreation.
• Proven experience managing staff and holding teams accountable.
• Experience managing contracts, rentals, and external user groups.

Responsibilities

• Oversee daily operations across all managed facilities.
• Directly manage the Facility Maintenance Manager and staff.
• Drive increased facility utilization by securing new groups and partnerships.

Skills

Operations management

Facility management

Staff leadership

Contract management

Community relations

Job description

Field Recreation Inc. (FRI) owns and operates a growing portfolio of multi-sport facilities across the Greater Toronto Area. The Real Estate Developer & Operations Manager is a senior, hands‑on leadership role focused exclusively on FRI facilities.

Requirements

Facility Operations & Performance

• Oversee daily operations across all FRI‑managed facilities
• Ensure facilities meet high standards of safety, cleanliness, presentation, and customer experience
• Manage facility schedules, staffing plans, and daily operational workflows
• Oversee maintenance planning, preventative maintenance schedules, repairs, and capital projects
• Identify operational risks and implement solutions to minimize downtime and service disruption

Staff Leadership & Accountability

• Directly manage the Facility Maintenance Manager and onsite facility staff
• Set clear expectations, responsibilities, and performance standards
• Provide regular on‑site supervision, coaching, and performance feedback
• Ensure staff compliance with safety protocols, operational procedures, and company standards
• Build a culture of professionalism, ownership, and accountability at each facility

Facility Utilization, Rentals & Revenue Growth

• Drive increased facility utilization by sourcing and securing new user groups, leagues, clubs, schools, and training providers
• Act as the primary point of contact for facility rentals and partnerships
• Manage the full rental lifecycle: inquiries, negotiations, contract creation, scheduling, execution, and renewals
• Identify underutilized time slots and proactively develop strategies to monetize them

Community & Partner Relationships

• Develop and maintain strong relationships with schools, municipalities, community organizations, and local businesses
• Represent FRI within the community as a professional, relationship‑driven operator
• Support community events, tournaments, and special bookings hosted at FRI facilities

Financial & Operational Oversight

• Monitor facility‑level P&Ls, usage reports, staffing costs, and maintenance expenses
• Budgeting, forecasting, and cost‑control initiatives
• Provider operational input into the long‑term capital planning and facility investment decisions

Systems, Processes & Continuous Improvement

• Implement and maintain operational systems including checklists, maintenance logs, and reporting tools
• Standardize operation procedures across facilities to ensure consistency and efficiency
• Identify opportunities to improve workflows, reduce inefficiencies, and enhance the customer experience

Qualifications & Experience

• 3‑5+ years of operations or facility management experience, ideally in sport, recreation, or multi‑site environments
• Proven experience managing staff and holding teams accountable in an on‑site setting
• Experience managing contracts, rentals, and external user groups
• Comfortable working evenings and weekends as required by facility schedules

Benefits

Compensation: Competitive based on skills and experience