Quality Engineering (Contract)

Vistaprint; Lakeshore; On-site; CAD 70,000 - 90,000; Full time

Job summary

A global marketing solutions provider is seeking a Quality Engineer in Lakeshore, Canada. This pivotal role involves enhancing quality processes, managing documentation, and leading continuous improvement initiatives. Candidates should have a Bachelor's Degree in Engineering and relevant experience in Quality Assurance. Strong problem-solving, communication, and statistical analysis skills are essential. Vistaprint fosters a diverse and inclusive environment, offering opportunities for professional growth in a supportive setting.

Benefits

Diverse workplace culture

Opportunities for professional growth

Qualifications

• 3-5 years of relevant experience in Quality Assurance or Lean Manufacturing.
• Experience with Quality Assurance Management Systems.
• Advanced computer skills and experience in statistical analysis.

Responsibilities

• Support the improvement of plant metrics with support teams.
• Create and maintain Systems, Processes, Procedures, SOPs.
• Lead Continuous Improvement activities within the Quality team.

Skills

Problem-solving skills

Communication skills

Statistical analysis techniques

Decision-making skills

Organizational skills

Education

Bachelor’s Degree in Engineering

ASQ Quality Certification

Tools

Minitab

Microsoft Excel

Google Workspace

Job description

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This position, working under the supervision of the Quality Manager, is responsible for process documentation, completing quality deliverables on new product launches, ensuring all process changes have accurate documentation completed, and other process/quality improvements as required. In addition, this individual will be responsible for answering technical questions from the workforce, perform structured root cause analysis using standard techniques, and support all product qualifications with respect to Quality testing and reporting.

What You Will Do:

Responsible to support the improvement of plant metrics with support teams (M-QCR, RACI, Reprints, Cost of Quality)

Responsible for the creation and maintenance of Systems, Processes, Procedures, SOPs and Corrective Actions for Quality issues

Responsible for meeting annual Hoshin goals (based on split – individual/department)

Responsible for the disposition of raw material in the Quarantine Area (non conforming material)

Leads Continuous Improvement activities within the Quality team

Provide Manufacturing Area Team with input and feedback on product & process quality findings (from inspections, audits, analysis)

Create and maintain Quality Standards for all new and existing products, regularly reviewing these standards against customer feedback, and making changes/improvements as necessary

Create Process Flow, Control Plans, PFMEA and Standard Operating Procedures

Create and update short term and long term quality status ranking major quality issues and work with management team on prioritizing and planning improvement activities and resources required to address these issues

Apply structured Root-Cause Problem Solving (RCPS) techniques and apply them regularly, documenting the results and following up on execution and effectiveness

Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting data

Train others on problem solving techniques through small-group problem solving activities

Be actively and productively involved with cross-functional teams as a representative of Quality

Utilize Quality software applications and analytic dashboards for investigations

Deliver periodic VSO Quality Reviews and Floor Walk presentations for responsible Manufacturing Area with respect to Quality metrics, initiatives, and challenges

Lead & support color process controls and product color management systems

Complete second-level verifications of audit failures to ensure consistency of the audit process

Create, apply and ownership of Quality Walls (product inspections) including use of inspection applications

Support the development, training, and adherence to CTQs (Critical to Quality) for all team members

Maintains a high level of professionalism while working through challenging tasks

Escalates issues to management and appropriately manages disagreements with utmost professionalism and adherence to the Vista Behaviors

Other tasks as required for business operations

What You Need:

3-5 years of relevant experience in Quality Assurance or Lean Manufacturing

Bachelor’s Degree in Engineering

ASQ Quality Certification/Certified Quality Engineer Certification preferred

Green/Black Belt Certification considered an asset

Print color management experience considered an asset

Must have clearly proven problem-solving skills as well as good written and verbal communication skills

Experience with Quality Assurance Management Systems

Experience in Statistical analysis techniques (ie Minitab), ergonomics and process flow

Strong common sense, decision-making skills and able to react with a sense of urgency

Experience communicating to groups and training effectively to a broad spectrum of audiences

Proven strong organizational, communication and planning skills with ability to provide leadership and support

Advanced computer skills with ability to learn with traditional Microsoft software (Excel, Word, outlook, PowerPoint) and/or Google Workspace software (Sheets, Docs, Gmail, Slides)

About Us

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Commitment to Diversity, Equity, & Inclusion

VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.

Equal Opportunity Employer

VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

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Quality Engineer, Testing, Statistics, Quality Assurance, QA, Engineering, Technology, Data, Quality