Quality Assurance Representative

Top Aces; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading aviation services provider in Canada is seeking a QA Representative. The role involves conducting internal audits, ensuring compliance with aviation regulations, and facilitating improvements. Ideal candidates will have over 3 years of experience in a QA role, with aviation-related education and strong communication skills. Join our dynamic team for a fulfilling career in defense training solutions.

Benefits

Opportunities for development and growth

Multidisciplinary collaboration

Qualifications

• 3+ years experience in a QA Representative role or similar.
• Experience with Canadian Aviation Regulations (CARs) and/or in Aviation QA.
• Experience working within an ISO 9001 Quality Management system.

Responsibilities

• Conduct internal audits to assess control and operational efficiency.
• Ensure compliance with regulations and internal company policy.
• Prepare clear and concise audit reports.

Skills

Strong Microsoft Office skills

Detail oriented

Organized

Strong communication skills

Ability to multitask

Education

Diploma in aviation or QA related field

Tools

SharePoint

Aircraft Maintenance Software

Job description

Founded in 2000 by three former Royal Canadian Air Force (RCAF) CF-18 fighter pilots who identified an opportunity to improve military readiness training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC) training.

We pride ourselves on our unblemished safety record, having flown an industry leading 130,000+ hours of operational training without accident in support of customers worldwide, including Canada, the U.S., Germany, and multiple other NATO allies and international partner nations.

Our vision is to be the most trusted provider of innovative defense training solutions, continuously elevating standards in an industry where "Experience Matters." This commitment to innovation and technology ensures we remain adaptable, training allied militaries to succeed against evolving threats.

Top Aces’ dynamic team contributes to delivering on our purpose of training the next generation of combat leaders by living our values of Service, Integrity, Excellence, and Together every day!

Join our team!

Essential Duties and Responsibilities:

• Conduct internal audits to assess the effectiveness of control, effectiveness of TAMS policy and procedures, and operational efficiency.
• Ensure compliance with regulations and internal company policy.
• Review and assess the adequacy of internal controls and make recommendations for improvements.
• Identify areas of risk and develop risk-based audit plans.
• Prepare clear and concise audit reports accurately describing all findings and opportunities for improvement.
• Monitor the implementation of corrective action plans and report on progress.
• Collaborate with various departments to gather information and ensure corrective actions are implemented
• Assist in the development of the annual audit plan.
• Maintain professional development and stay up-to-date with auditing standards and best practices.
• Perform Vendor audits to assess their ability to provide Top Aces with quality aeronautical products and services.
• Perform Investigations, risk assessment and root cause analysis in support of the Flight Safety Open Reporting process.
• Perform other pro-active Quality Assurance activities including maintenance event monitoring, technical records reviews, spot audits and employee interviews.

Education and/or Work Experience Requirements:

• 3+ years experience in a QA Representative role or similar
• Diploma in aviation or QA related field, an asset
• Experience with Canadian Aviation Regulations (CARs) and/or in the Aviation Quality Assurance field, an asset
• Previous auditing experience considered an asset
• Technical education in a related aviation field (Maintenance), an asset
• Experience working within an ISO 9001 Quality Management system
• Strong Microsoft Office skills, Visio and SharePoint an asset
• Knowledge of Aircraft Maintenance Software, an asset
• Well organized, ability to multitask and work under tight deadlines
• Strong communications skills and detail oriented
• Positive, professional attitude, able to take initiative
• Ability to work independently in a fast-paced environment
• Ability to prioritize competing demands
• Excellent organizational and follow up skills

Working Conditions

• Travel will be required

Supervisory, Training and Advisory Responsibilities:

May be required to provide regular guidance, advice and training related to the function

Occupational Health and Safety Responsibilities:

You will have the following responsibilities in order to comply with the company's Occupational Health and Safety program:

• Working in compliance with Occupational Health and Safety acts and regulations
• Following safe work practices and procedures and using safeguards and personal protective equipment
• Reporting hazards (such as unsafe situations and activities) to their supervisor immediately.

Security Clearance Requirements/ CGP / ITAR:

Position requires Level II Clearance with the Canadian Government and the ability to gain access to the Canadian Controlled Goods Program

By joining Top Aces, you will find:

• A work environment in which service, integrity, excellence and teamwork are highly valued;
• Opportunities for development and growth;
• Multidisciplinary and multicultural collaboration at a local and global level;

Come share your passion with us! Here, you’ll be encouraged, empowered, and challenged to be your best self.

At Top Aces, all employees are welcome regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability or age. The masculine form may be used in this job description solely for ease of reading but refers to men, women and gender diversity.