QA Analyst - N.A. Service Delivery Group

Canadian Bank Note Company, Limited; Ottawa; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A secure technology solutions provider in Ottawa seeks a Quality Assurance Analyst to ensure the reliability of software applications. This role involves designing and executing test plans, analyzing results, and collaborating with various teams. Ideal candidates will have a Bachelor’s in a related field, 4+ years of experience, and a strong understanding of software testing principles. The position offers a hybrid working environment and competitive compensation.

Benefits

Competitive total compensation package

Defined contribution pension plan

Best-in-class health insurance benefits

Access to virtual and telehealth services

Qualifications

• 4+ years of experience in software testing.
• Fluency in English (reading, writing, speaking).
• ISTQB Foundation Level certification is an asset.

Responsibilities

• Develop and execute test plans, test cases, and test scripts.
• Perform functional, regression, and performance testing.
• Analyze test results and provide feedback to the development team.

Skills

Critical thinking

Problem solving

Interpersonal skills

Attention to detail

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

PostgreSQL

SQL

Oracle

Job description

Overview

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming. Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally. At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Job Information

Position: Quality Assurance Analyst
Job Type: Permanent Full time
Location: 18 Auriga Dr, Ottawa ON
Work Model: Hybrid

Position Summary

As a QA Analyst in our North American Service Delivery group, you will ensure the quality and reliability of software applications through comprehensive testing and analysis. Your responsibilities will include designing, executing, and tracking comprehensive test plans, configuring test environments, analyzing results, and troubleshooting issues. You will contribute to CBN’s goals by delivering robust software solutions that meet our customer needs and enhance real-world experiences for citizens of numerous North American jurisdictions.

Responsibilities

• Testing and Analysis
• Documentation
• Collaboration
• Continuous Improvement

Detailed Responsibilities

• Develop and execute test plans, test cases, and test scripts.
• Perform functional, regression, and performance testing.
• Identify, document, and track software defects.
• Analyze test results and provide feedback to the development team.
• Create and maintain detailed test documentation.
• Document test results and provide feedback to the development team.
• Ensure test documentation is up-to-date and accurate.
• Work closely with developers, QA team members, and stakeholders.
• Participate in team meetings and contribute to project planning.
• Communicate effectively with team members and stakeholders.
• Stay updated with the latest industry trends and testing methodologies.
• Participate in training and development opportunities.
• Seek feedback and continuously improve testing skills.

Qualifications

Education: Bachelor\'s degree in Computer Science, Information Technology, or a related field, or an equivalent combination of relevant education and work experience.

• ISTQB Foundation Level certification is an asset.

Knowledge

• Strong understanding of software testing principles, methodologies, and best practices.
• Familiarity with software development lifecycle (SDLC) and testing lifecycle.
• Knowledge of defect tracking and test management tools.
• Understanding of performance testing and analysis.
• Familiarity with Agile (Scrum) methodologies.

Experience

• 4+ years of experience in software testing or a related role.

Technical Environment

• Operating Systems: Windows and Linux
• Languages: Python or Perl
• Database: PostgreSQL, SQL, Oracle
• Tracking Tools: JIRA
• Hardware: Peripheral device drivers

Soft Skills and Competencies

• Critical thinking, analysis and problem solving
• Interpersonal skills including communication, teamwork and collaboration
• Organizational and time management skills
• Attention to detail
• Self-directed

Mandatory Requirements

• Language: Fluency in English (reading, writing, speaking)
• Security Clearance: Ability to obtain and maintain Government of Canada Secret (Level II) personal security clearance

Additional Information

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require. At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.