Pyramid Lake Lodge Jasper AB Night Audit

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 60,000 - 80,000; Full time

Job summary

A hospitality team in Alberta is seeking a Night Audit professional to assist with guest safety and comfort during night shifts. Responsibilities include managing front desk tasks, processing arrivals and departures, and ensuring guest satisfaction. Ideal candidates should have customer service skills, basic accounting knowledge, and be able to work evenings and nights. Join us in a stunning natural setting that inspires and motivates.

Qualifications

• Experience as Front Desk Agent an asset.
• Ability to accept direction and work with minimal supervision.
• Able to work evenings and nights.

Responsibilities

• Assisting with the safety and comfort of guests over night-time hours.
• Processing group arrivals and departures.
• Balancing cash and completing balance sheets.

Skills

Customer Service orientation

Basic accounting skills

Ability to work within a team

Education

Minimum grade 12 education or equivalent

Tools

Basic knowledge of accounting and computers

Job description

Pyramid Lake Lodge Jasper AB Night Audit

Pursuit Collection 6 Km North On Pyramid Lake Rd, Jasper, AB

Pay: $19 an hour

Job type: Full-time

Shift and schedule: Night shift

Location: 6 Km North On Pyramid Lake Rd, Jasper, AB

Responsibilities

• Assisting with the safety and comfort of our guests over the night-time hours.
• In addition to working as a night auditor, you will also work some front desk shifts during the day.
• Process telephone calls.
• Process group arrivals and departures.
• Register arriving guests and assign rooms.
• Process guests’ departures, calculate charges and receive payment.
• Take, cancel, and change room reservations.
• Resolve guest complaints and refer to Supervisor as required.
• Contact night security and on-call maintenance to report unusual occurrences; provide follow up report to Hotel Manager.
• Balance cash and complete balance sheets, cash reports and related forms.
• Provide information on hotel facilities and services, and local points of interest.
• Arrange services required for guests with special needs.
• Learn the Emergency Response Manual thoroughly.
• Perform related Front Desk duties as directed by Supervisor.

Qualifications

• All the personality traits of a top-notch Front Desk Agent.
• Basic accounting skills and a self-starter.
• Minimum grade 12 education or equivalent.
• Basic knowledge of accounting and computers an asset (will train).
• Experience as Front Desk Agent an asset.
• Ability to accept direction and work with minimal supervision.
• Customer Service oriented.
• Able to work evenings and nights.
• Ability to work within a team.
• To honour our commitment to be 'Always Honest' all employees must consent to a criminal record check.

Work Environment

• Beautiful. You’ll work in an iconic, unforgettable and inspiring location with amazing scenery and wildlife.
• You’ll participate in team events – and have fun.
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required.

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

EEO: Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail]

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.