Property/Casualty Field Adjuster- Greater Toronto Area

Sedgwick; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading risk and claims administration firm in Peel Region, Mississauga, is seeking a Claims Adjuster. In this role, you will manage claims, conduct investigations, and provide recommendations on coverage and liability. Candidates should possess a post-secondary education, negotiating skills, and proficiency in communication. The position offers an opportunity to work in a dynamic environment along with a variety of responsibilities including local marketing and maintaining client relationships.

Qualifications

• Must be licensed or have the ability to obtain a provisional license.
• Proven adjusting and negotiating skills required.
• PC literate including Microsoft Office products and Excel.

Responsibilities

• Conduct thorough investigations for claims.
• Determine coverage and validity of claims.
• Prepare reports and negotiate settlements.

Skills

Insurance knowledge

Communication skills

Negotiation skills

Analytical skills

Organizational skills

Education

Post-secondary education

CIP designation (in progress or completed)

Valid driver's license

Tools

Microsoft Office

Client required systems

Job description

PRIMARY PURPOSE

A claims adjuster is charged with the investigation, evaluation and quantification of an insurance claim. The adjuster will determine and provide recommendations with respect to coverage, liability and quantum, within the terms of the policy.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Manages/adjusts assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sites as required, assigning external vendors as required, recommendations for reserves, preparing reports and negotiating settlements within granted authority. Participate in mediation and arbitrations as required. Work with defense counsel as assigned.
• Maintains accurate records based on company standards and procedures, using company custom computer systems. Will require the ability to work in external client systems.
• Accurately and efficiently manages the billing for assigned files, within specified timelines
• Assists with collection of accounts receivables for assigned claims
• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.
• Maintains an excellent working relationship with existing clients to further develop business and will participate as required in client file reviews and audits.
• Requires a high level of mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion
• The ability to cope with extreme weather, environmental and driving conditions at any time of day or night.
• Committed to continuous education to keep up-to-date with all industry and legislative issues and changes and licensing requirements.
• Responsible to ensure reserves, coding and reporting is up to date on claims files assigned.
• Assists with local marketing of the branch; attends professional and social events and develops new business opportunities.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

• Post-secondary education
• Has or is working toward CIP designation
• Must be licensed or have the ability to obtain a provisional license
• Must possess a valid driver's license
• Proven adjusting and negotiating skills
• Excellent interpersonal and communication skills, and computer proficiency

Experience

• Proven adjusting and negotiating skills
• Excellent interpersonal and communication skills, and computer proficiency

Skills & Knowledge

• Strong knowledge of insurance, claims or business management
• Excellent oral and written communication
• PC literate, including Microsoft Office products and Excel
• Ability to navigate and work in client required ancillary systems
• Ability to work in a remote/home office environment
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com