Project Manager

Compunnel, Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading consulting firm in Ontario is seeking an experienced Project Manager for Change & Transformation initiatives. The successful candidate will lead change management processes, coach leaders, and enhance employee engagement strategies. A strong background in change management frameworks and excellent communication skills are essential, with 5-7 years experience in project management strongly preferred. This role offers a collaborative environment focused on strategic transformation and employee-centric change.

Qualifications

• 5–7 years of relevant experience in transformation or project management.
• Experience in insurance or financial services preferred.
• Independent self-starter comfortable navigating ambiguity.

Responsibilities

• Collaborate with Operations leaders to integrate change management methodologies.
• Develop communication strategies to connect employees with transformation.
• Design and implement change mitigation strategies to ensure success.

Skills

Change management frameworks

Listening

Storytelling

Empathy

Influencing

Collaboration

Communication

Project management

Education

Bachelor’s degree or equivalent experience

Tools

ADKAR

Prosci

Kotter

Job description

Overview

We are seeking a driven and experienced Project Manager, Change & Transformation to support strategic transformation initiatives within our Operations teams. This role will focus on executing people-first change strategies, coaching leaders, enhancing engagement, and ensuring operational readiness for back-office automation and process change. The ideal candidate is not only experienced in change management frameworks but also skilled in listening, storytelling, and leading with empathy and influence—not authority.

Responsibilities

• Lead with Purpose : Collaborate with Operations leaders to integrate structured change management methodologies across all transformation projects.
• Coach for Impact : Serve as a trusted advisor and coach to leadership, building their change capability and fostering a culture of transparency, collaboration, and service excellence.
• Drive Change Communication : Develop compelling messaging strategies to connect employees to the organization’s purpose and transformation journey through internal campaigns, leadership forums, and more.
• Translate Insights into Action : Use employee engagement survey results to co-develop initiatives that enhance team engagement and experience.
• Execute Change Plans : Design and implement change mitigation strategies that reduce disruption, accelerate adoption, and ensure successful outcomes.
• Workforce Planning & Organizational Design : Partner with leadership to align talent strategies with future-state operating models.
• Build Change Networks : Establish a network of cross-functional change agents to champion transformation efforts across the organization.
• Celebrate Success : Plan and deliver engagement events such as town halls, recognition programs, and milestones to sustain team morale and motivation.

Required Qualifications

• Experience : 5–7 years of relevant experience in transformation or project management—ideally in insurance or financial services.
• Framework Knowledge : Hands-on knowledge and application of change management frameworks, tools, and strategies (e.g., Prosci, ADKAR, Kotter).
• Required Soft Skills : Strong project and process management skills; able to manage multiple concurrent workstreams; skilled in developing change plans and executing across cross-functional teams; excellent written, presentation, and interpersonal communication skills; comfortable advising and communicating with senior leadership; independent self-starter with the ability to navigate ambiguity; highly collaborative and emotionally intelligent; skilled in listening, influencing, and relationship-building; ability to inspire others and lead with empathy and clarity.

Preferred Qualifications

• Certifications : Change Management Professional Designation (e.g., Prosci) is a strong asset.
• Industry Experience : Experience with client or within a similar corporate environment is an advantage.

Education

• Bachelor’s degree preferred, but equivalent practical experience in change leadership or transformation is highly valued.