Project Delivery Program Manager

NTT DATA, Inc.; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading technology services firm in Toronto is seeking a highly skilled Project Delivery Program Manager. The role involves managing large-scale, high-complexity projects and requires a minimum of 12 years of relevant project management experience. The ideal candidate will possess excellent communication skills and expertise in vendor management, along with a bachelor’s degree. This position requires travel onsite to clients and offers a dynamic work environment focused on collaboration and innovation.

Qualifications

• Minimum of 12 years of relevant experience in project management.
• Expert proficiency in project management information systems and tools.
• Must be able to travel 25% onsite to our client in Tiverton, ON.

Responsibilities

• Lead and manage large-scale global project teams.
• Manage the Project Startup Assurance process throughout the project lifecycle.
• Provide effective performance reporting to clients and company management.
• Champion and implement project management standards.

Skills

Project management

Communication skills

Vendor management

Conflict resolution

Facilitation

Education

Bachelor’s degree or equivalent

Graduate degree

Tools

Project management information systems

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Project Delivery Program Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).

We are seeking a highly skilled Project Delivery Program Manager with a proven track record in infrastructure, SaaS, discovery, and upgrade project delivery. This role requires exceptional communication skills, as the candidate will serve as the primary onsite contact with the customer and a key liaison to the PDO team. The ideal candidate will have a strong understanding of IT project management principles, processes, cost management, and vendor management.

Key Responsibilities

• Lead and manage large-scale, high‑complexity global project teams.
• Execute oversight support for projects, guiding cross‑functional teams.
• Manage the Project Startup Assurance process and provide assistance throughout the project lifecycle, including initiation, risk assessment, execution, and review.
• Perform Portfolio Lead and Project Manager Talent Pool maturity assessments.
• Champion and implement project management standards and value both internally and externally.
• Provide effective performance reporting to clients and company management.
• Develop and implement corrective action plans as needed.
• Ensure project controls are in place to monitor performance.
• Support sales and proposal activities with expertise in demand planning, cost estimation, FinOps, and risk management.
• Coordinate sharing of leveraged resources among projects.
• Lead process improvement task forces.
• Mentor Portfolio Leads and Project Managers for quality improvements.

Basic Qualifications

• Minimum of 12 years of relevant experience in project management.
• Bachelor’s degree or an equivalent combination of education and work experience is required; a graduate degree is preferred.
• Expert proficiency in project management information systems and tools.
• Must be able to travel 25% onsite to our client in Tiverton, ON.

Preferred Qualifications

• Exceptional facilitation and communication skills.
• Proven experience in conflict resolution, vendor management, and negotiation techniques.
• Ability to lead and mentor teams, enhancing their skills and project outcomes.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75 % of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centres and application services. Our consulting and industry solutions help organisations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries and offer clients access to a robust ecosystem of innovation centres as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employment

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you’d like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.