Project Administrator

IMP Aerospace & Defence; Abbotsford; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading Canadian aerospace and defence contractor is seeking a Project Administrator to provide crucial support to project management teams. This role involves managing project documentation, coordinating travel, and facilitating communication with clients. The ideal candidate will have at least 2 years of administrative experience, exceptional customer service skills, and proficiency in Microsoft Office. Join a dynamic company that values employee engagement and offers comprehensive benefits, training, and a collaborative environment.

Benefits

Comprehensive benefits package

Employee Resilience Program

Relocation Package for qualifying candidates

Company-wide social events

Qualifications

• Minimum of 2 years' progressive work experience in administrative/customer care.
• Understanding foundational principles related to administrative tasks.

Responsibilities

• Provide Program Management Team with weekly claim status reports.
• Coordinate travel needs for Project and Program Managers.
• Manage project documents and activities.
• Document meeting minutes and formalise project documents.
• Send customer surveys and ensure signed documentation.
• Answer queries and provide project information as directed.
• Manage project information and data.
• Support with billing and invoicing for the project.

Skills

Exceptional customer service knowledge

Ability to work in a multi-team and collaborative environment

Intermediate knowledge of Microsoft Office Suite

Excellent communication skills both verbal and written

Self-motivated and ability to take initiative in a fast-paced environment

Strong multitasking and time-management capabilities

Education

Certificate or diploma in Business or Administrative program

Job description

Join Our Team

Cascade Aerospace is one of Canada’s leading specialty aerospace and defence contractors—a place where we do cool things for great customers! We invite you to consider a career with us—come, experience our creative, innovative, and performance‑based company!

Job Description

Project Administrator applies sound knowledge of the area to independently perform work within the scope of established practices and procedures. Responsible for providing administrative support to the Project Manager(s) on an assigned basis to create, submit, file, and organize all project documentation and other related drawings, records, reports, meeting minutes, and correspondence.

This position requires immediate Canadian Controlled Goods Program (CGP) security clearance; therefore only Canadian Citizens or Permanent Residents will be considered at this time.

Major Responsibilities & Duties

• Provide Program Management Team with weekly claim status reports for files and KPI updates for clients and projects;
• Coordinate, schedule and book travel needs for Project and Program Managers;
• Manage, monitor and maintain project documents and activities for project personnel via electronic file sharing and hard copies;
• Record and document meeting minutes. Prepare, edit and formalise all project related documents and minutes for key stakeholders;
• Send out customer surveys, warranties and ensure signed documentation of all work is completed;
• As directed by the Program Manager, answer queries and provide project information to customers;
• Ensure efficient management, documented communication, and timely completion of projects;
• Set up and maintain accurate project information and data including downloading, labelling, sorting, scanning, and uploading of various files and photos;
• Manage multiple priorities ensuring all administrative deadlines and paperwork submissions are complete;
• Support with billing and invoicing for the project;
• Other duties as required.

Core Skills

• Exceptional customer service knowledge
• Ability to work in a multi‑team and collaborative environment
• Intermediate knowledge of Microsoft Office Suite
• Excellent communication skills both verbal and written
• Self‑motivated and ability to take initiative in a fast‑paced environment
• Strong multitasking and time‑management capabilities

Education

• Certificate or diploma in Business or Administrative program

Experience

• Minimum of 2 years' progressive work experience in administrative/customer care, preferably within the aviation industry
• Requires a general understanding of the foundational principles and theories associated with the subject area and an ability to relate the concepts to the responsibilities of the job

Reasons To Apply

• Employee retention and engagement is important to Cascade; we value our employees.
• Comprehensive benefits package provided. Extended benefits and the Employee Resilience Program (all 100% paid by Cascade) are offered after 3 months of employment and Pension matching after 6 months.
• ATO (Approved Training Organization) provides endorsement (type) training & development.
• Company‑wide social events and family functions throughout the year.
• Relocation Package available for qualifying candidates.

About Cascade

Cascade Aerospace Inc. is a dynamic, privately‑held Canadian specialty aerospace and defence contractor focused on providing long‑term integrated aircraft support programs for Original Equipment Manufacturers (OEMs), military, government and commercial customers.

All employees are encouraged to realise their true potential and play an active role in fostering an environment of safety, quality, customer satisfaction and continuous improvement. We are a diverse organization that strives to be respectful and inclusive of everyone and to treat employees fairly and equally.

At Cascade Aerospace we strongly believe in the value of teaming—with our employees, our customers, our suppliers, and our communities. It is by “Teaming with the best” and working collaboratively with our many partners that we are able to offer custom‑tailored solutions for each customer’s unique requirements. Our value proposition is that we build enduring customer relationships, and our strategic focus is customer satisfaction. It is a driver in all our decisions.

Employment Equity Statement

Cascade Aerospace is committed to the principle of Employment Equity. Creating an environment where diverse perspectives are valued begins with self‑declaration. Count yourself in and self‑declare by identifying which employment equity group(s) you belong to. In order to self‑declare, please ensure to indicate this in your application, cover letter, or résumé.