Program Quality Consultant PPDR

Humber College; Toronto; On-site; CAD 85,000; Full time

Job summary

A leading higher education institution is seeking a Program Quality Consultant to enhance its academic program development processes. The role involves coordinating the development of graduate-level programs and ensuring alignment with quality assurance frameworks. Ideal candidates will possess a Master's degree, relevant experience in quality assurance, and strong analytical and leadership skills. Join a vibrant, diverse community committed to shaping the future of education in Ontario.

Benefits

Supportive work culture

Tools and technology for success

Dynamic team environment

Qualifications

• Five to nine years of experience in academic planning and quality assurance.
• Experience with graduate-level program development is an asset.
• Ability to promote excellent working relationships with academic and non-academic staff.

Responsibilities

• Support the operationalization of Humber’s quality assurance framework.
• Coordinate development of new graduate-level programs.
• Consult with program teams to ensure proposals align with quality standards.

Skills

Post-secondary quality assurance experience

Program development knowledge

Excellent communication skills

Strong analytical skills

Project management abilities

Education

Master’s degree in Higher Education or equivalent

Tools

MS Office

Data analysis programs

Job description

Overview

Find Your Spot at Humber. At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, and if you would like to be part of building a new model of polytechnic education, of “building brilliance,” in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details

• Position Title: Program Quality Consultant
• Status: FT Admin Temp (18 months)
• Hours: 37.5 hours per week
• Faculty/Department: Program Planning, Development and Renewal
• Campus/Location: North Campus, minimum 4 days onsite
• Salary: $84,958.00

About the Program Planning, Development and Renewal Dept. at Humber

Program Planning, Development & Renewal (PPDR) is a centralized department with pan-institutional responsibilities. Working in partnership with the Faculties, we lead program planning and development, renewal and review, and work on special projects. PPDR also administers Humber’s Academic Quality Framework. The Quality Framework is a system of interrelated processes that, through a program lens, help maintain and enhance our ability to provide optimal learning opportunities for students.

About the Program Quality Consultant Role

Reporting to the Associate Dean, Program Quality, the Program Quality Consultant (PQC) supports the operationalization of Humber’s post-secondary quality assurance framework. The PQC is responsible for coordinating, communicating, and project managing the development of new graduate-level programs at Humber. In addition, the incumbent is responsible for the preparation of concept papers, committee documentation and proposals for internal and external committees relating to graduate-level program development.

The incumbent is accountable for providing guidance to ensure the efficient and effective execution of new program development for Humber’s academic Faculties. This includes being responsible for:

• Consulting with program teams, Subject Matter Experts (SME), and other support division representatives in the completion of proposals for Humber’s Internal committee structure, ensuring alignment with Humber’s quality assurance framework/standards and policies.
• Advising program teams on internal and external program development requirements.
• Preparing documents for external program and Ministry funding approval submissions.
• Supporting the development and alignment of learning outcomes at credential-appropriate levels, including program mapping requirements.
• Project management of new program development to ensure established timelines are met, including tracking of progress, follow-up with academic Faculty representatives, and reporting to Associate Dean, Program Quality and Operations Manager, Program Planning, Development and Renewal (PPDR).

About You

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

Master’s degree required in Higher Education, Education, or equivalent.

Experience/Skills

Five (5) to nine (9) years of relevant post-secondary experience in academic planning and quality assurance processes, and systems including program development, program review, and accreditation. Experience with graduate-level program development is an asset.

• Strong knowledge and experience working in post-secondary education, with experience in program development and learning outcomes writing.
• Experience working in postsecondary quality assurance, within an Ontario context, in compliance with Ministry requirements, including familiarity with the Credential Validation Service (CVS), Post-secondary Education Quality Assessment Board (PEQAB) and the Ministry of Colleges, Universities, Research, Excellence and Security (MCURES).
• Excellent knowledge of educational systems (preferably both the college and university sectors), standards and best practices, nationally and internationally, coupled with an ability to analyze complex information, identify problems, and make judgements to adapt ideas to the institutional QA mandate and culture.
• Ability to promote excellent working relationships with academic and non-academic staff.
• Advanced listening, verbal, and written communication skills, and an ability to negotiate with various people to arrive at a consensus.
• Excellent analytical skills and the ability to interpret data, metrics, and reports from a variety of databases, and translate complex information and processes for internal stakeholders.
• Collaborative leadership skills and the ability to motivate a project team to complete a project/goal/task.
• Strong report writing skills, government reporting experience preferred.
• Consensus-building skills; ability to promote excellent working relationships with both academic and non-academic staff and demonstrated ability in conflict resolution.
• Ability to anticipate challenging situations and proactively seek guidance from their direct manager or PPDR leadership.
• Ability to organize, multi-task and prioritize day-to-day tasks (including inquiries) with minimal oversight/intervention.
• Use conflict resolution, negotiation, and mediation skills to move an individual/project team forward.
• Excellent computer software skills (especially MS Office, and data analysis programs).

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).