Program Manager

Insight Global; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A consulting firm in Canada is seeking a Program Manager to oversee program financials and manage key delivery decisions across multiple projects. This role includes leading high complexity projects within a budget range of $30-50MM. The ideal candidate will have experience in project governance, financial services, and technology, along with strong communication skills and emotional intelligence.

Qualifications

• Experience managing multiple commitments/projects simultaneously.
• Resilience and ability to organize work in chaotic environments.
• Ability to work in the absence of direct supervision.

Responsibilities

• Oversee program financials and budget within $30-50MM range.
• Lead delivery of Tier 2 programs and occasionally Tier 1 programs.
• Manage stakeholder expectations related to project cost, time, and scope.

Skills

Experience in a Project Governance role

Financial services and technology experience

Demonstrated experience in polished communications

High emotional intelligence

Solid project budget management

Education

Undergraduate/post-graduate degree

Tools

PMP certification

Job description

Must Have Requirements

• Experience in a Project Governance role or PMO.
• Undergraduate/post-graduate degree. - Self-motivated, adaptable, self-discipline
• able to work in the absence of direct supervision.
• Financial services and technology experience.
• Experience managing multiple commitments/projects/project work streams simultaneously.
• Resilience and ability to (for short periods) extend beyond role definition to organize work and teams then reverting back to role parameters
• Demonstrated experience in polished written and verbal communications and presentations to multi-level executives
• High emotional intelligence
• Thoroughly well organized and used to organizing order in changeable, sometimes chaotic environments.
• Solid project budget management.
• Proficiency in managing significant burden of compliance with corporate artefacts and processes.

Nice to Have

• Experience within the TD organization and familiarization with TD Enterprise methodology, standards, and stakeholders is strongly preferred.
• PMP certification.
• Experience working in hybrid environments.

Program Manager - x1 Opening

Job Description

• Overseeing overall and consolidated program financials, benefits realization analysis and manages the overall program budget within a $30-50MM budget range
• Typically leads the delivery of up to Tier 2 programs with a moderately high to high complexity profile but on occasion can lead the delivery of Tier 1 programs
• Provide leadership, direction and coaching to teams(s) while partnering with business and executive stakeholders within a single or across multiple Lines of Business (LoB)
• Accountable for the end-to-end delivery across all Business and Technology aspects of the project, maximizing efficiency, effectiveness, and scalability
• Accountable for key delivery decisions and aligning technology and business objectives into a shared delivery vision
• Supports Executive Sponsor and Business Owner in structuring and securing approval for business case and funding - Accountable for project estimates and supporting the team in removing any roadblocks during the estimation process, in alignment with the Estimation Framework
• Accountable for establishing and executing processes and practices that support the appropriate project-level delivery framework (e.g. Agile: cycle measurements, daily scrums, retrospectives, sprint planning, Agile testing, MVP mapping to releases); (e.g. non-Agile: requirements package, change management plan, testing plan, control processes for scope/requirements change)
• Establishes and manages resource plan, issues, risks, and financial plans to support the roadmap
• Anticipates issues, trends and the potential impact and timely resolution of impediments, while effectively managing the program schedule (releases) and financials and ensuring continuing review and prioritization
• Coordinates with the respective enterprise control partners (e.g., Strategic Sourcing Group, Legal, EP, OCDO, etc.) to appropriately select, engage and manage external service providers as required

Roles/Responsibilities

• Manage multiple project stakeholders from cross-functional teams, as well as interfacing with project leaders, technology specialists, professional staff, vendors and consultants.
• Effectively manage stakeholder expectations related to project cost, time, and scope of deliverables.
• Proficiency in reporting and presenting to executive teams
• Establish effective project oversight and other governance components, and engages the correct levels to support the direction for the project.
• Provide on-going communication to key stakeholders, including the Project Sponsor, Program Manager and Program Director to ensure they are aware of significant changes to the project status in a timely manner.
• Communicate project summary, status, financials, etc. to appropriate parties involved in the governance of the project.
• Collaborate with the appropriate partners to ensure required resources are assigned to the project for successful delivery.
• Build consensus and relationships with project team and business. - Manage and track cash view of all project financials (forecasts and actuals) Build and manage project schedule, obtaining input from all project stakeholders to gain buy-in and acceptance of milestones and target completion dates for all project deliverables.