Product Specialists

Encore Auctions; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major online auction house in London, Ontario, is looking for a full-time Product Specialist to manage auction items. Responsibilities include cataloguing, inspecting, and photographing items while ensuring accuracy in condition reports. The ideal candidate should be detail-oriented, capable of multitasking, and comfortable working in a fast-paced environment. Compensation starts at $19 per hour, with opportunities to increase pay based on performance. Benefits include vacation pay, and a group benefit plan after three months.

Benefits

4% Vacation pay

Casual Dress

On-site Parking

Group Benefit enrolment

Group Retirement Savings Plan

Qualifications

• Ability to read and speak English well.
• Self-discipline and ability to work with little supervision.
• Strong organizational skills essential.

Responsibilities

• Cataloguing items, inspecting, and photographing lots.
• Completing condition reports accurately.
• Meeting productivity benchmarks in a fast-paced environment.

Skills

Attention to detail

Time management

Ability to multitask

Reliability

Customer-focused attitude

Job description

Business is booming and we are looking for Product Specialists who can keep up with the demand of our growth Please note we are NOT hiring summer students or part‑time staff at this time. We are looking to hire stable, full‑time staff who are permanently able to work in Canada.

By clicking APPLY, please upload your resume and answer the attached questionnaire. Once completed, our recruiters will review your application.

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We are Encore Auctions, London's largest online auction of new, returned, undeliverable and overstocked items from several major online retailers. We give our customers opportunities to acquire an extensive variety of thousands of products, sometimes at a fraction of the retail price! It is an engaging, adrenaline-fueled experience that never fails to delight when you win an item you had your eye on! Whether you are a new bidder or a seasoned one, each week will be new and exciting with fresh finds!

Preparing for the auctions is just as exciting for our teams - we look for dynamic, high‑energy folks with a customer‑focused attitude. All the teams at Encore work toward a common goal; to make the customer experience with Encore a memorable one!

Some details about the Product Specialist role

As a Product Specialist, you are an important part in the cycle of our auctions. You will work quickly and diligently to add a balanced number of items to our weekly auctions; variety is the spice of life after all. By unpacking, inspecting and completing thorough Condition Reports and enhancing those items with detailed photos of each item, you will ensure accuracy and timely cataloging of a very wide range of small, medium and oversized items.

Who we are looking for in this role…

• Cataloguing items is your goal as you sort, unpack, inspect, photograph and complete a condition report for each lot (item). You will report crucial details like missing pieces, working condition (i.e. power), brand new, slight evidence of usage, adjusted quantity, etc. The goal is no surprises for our bidders. The successful candidate prides themselves with their high level of attention to detail and is a fast worker work who can quickly meet their benchmark targets for the department.

Why Choose Encore?

We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:

• 4% Vacation pay on each pay or accrual if you prefer
• Casual Dress
• On-site Parking
• Group Benefit enrolment for eligible full-time employees
• Group Retirement Savings Plan for those interested in planning for your future

*We are close to a bus route*

What will you need to be successful in this role:

• Monday to Friday on a permanent full-time basis from 7:00 to 3:00 pm
• Ability to work Saturdays and overtime as needed
• Common sense, consistent attendance, reliability and level of maturity that will commit to their role
• Be ready to work and be ready to give it your all- we move fast at Encore so the employees have to as well
• Ability to meet performance benchmarks
• Ability to read and speak English well
• Great organizational and time management skills
• You have a keen eye and notice the details-
• Ability to multitask in a fast-paced environment
• Working with little supervision, self-discipline is paramount
• This role starts at PS Level 1- $19.00 per hour. Based on employee productivity and the ability to maintain higher productivity, Product Specialist have to ability to make $22 and $25 per hour.

After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan through Manulife- we offer Single or Family coverage with Dental and Vision care included and the employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.

Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.