Product Manager, Process Automation

nesto; Canada; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian mortgage technology firm is seeking a Product Automation Specialist to enhance internal productivity through automation. You'll work directly with the Chief Product Officer, implementing AI-driven solutions across various departments. The ideal candidate will have over 5 years of product management experience and a successful track record in process automation. This role offers a hybrid work model, competitive benefits, and opportunities to shape the future of mortgage financing.

Benefits

Employee mortgage program

Generous time-off policy

Premium fully paid benefits plan

Annual health and wellness budget

Temporary international work program

Dog-friendly office

Qualifications

• 5+ years of experience in a product management or similar role, preferably in a tech-focused setting.
• Hands-on experience implementing process automation using artificial intelligence technologies.
• Proven ability to integrate automation workflows with multiple platforms.

Responsibilities

• Identify opportunities to automate processes within the product department.
• Design and implement AI-driven automation solutions.
• Monitor and improve automation workflows for ongoing efficiency.

Skills

Process automation

Artificial intelligence

Strong analytical skills

Communication skills

Tools

Jira

Confluence

Figma

GitHub

Slack

ServiceNow

Job description

Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.

At nesto, we're proud of

• Our clients love our positive, empowering, and transparent mortgage financing experience. Our 4.5-star Google reviews talk by themselves!
• We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team, makes everything possible!
• Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.

About the role

In this role, you’ll report directly to the Chief Product Officer. This is a supporting role that spans the entire Product Department, so you won’t be part of a specific team. As the first person in this position, you\'ll need to take ownership of your day-to-day work to succeed.

The primary goal is to automate processes to augment the productivity of internal teams. You will focus on how AI can be used as a tool for internal productivity, starting by automating work within the Product department with the possibility of supporting departments like HR and Finance over time.

What you’ll be doing

• Identify opportunities to automate processes within the product department and across the organization.
• Design and implement automation solutions driven by artificial intelligence using orchestration platforms or by using other methods.
• Connect automation workflows with tools like Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
• Work with product teams and other departments to understand their processes and needs.
• Test and confirm automation solutions meet business requirements.
• Monitor and improve automation workflows for ongoing efficiency.
• Keep up with the latest artificial intelligence and automation technologies and practices.
• You will report directly to the Chief Product Officer.

Who we are looking for

• 5+ years of experience in a product management or similar role, preferably in a tech-focused setting.
• Hands-on experience implementing process automation using artificial intelligence technologies.
• You should have a proven track record in automation, with a preference for experience using AI and Large Language Models (LLMs).
• Expertise in current artificial intelligence orchestration platforms and tools.
• Proven ability to integrate automation workflows with platforms such as Jira, Confluence, Figma, GitHub, Slack, and ServiceNow.
• Strong analytical skills to spot and prioritize automation possibilities.
• Excellent communication and teamwork skills to collaborate across departments.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year.
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family from day 1.
• Access to an annual health and wellness budget.
• Take your work internationally with our temporary international work program.
• Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly!

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.