Product Analyst, Customer Experience — Mortgage Tech

nesto; Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading mortgage technology firm is seeking a Product Analyst to bridge business needs and technical execution. This role involves transforming stakeholder ideas into user stories, creating wireframes, and writing technical requirements. Collaboration with developers and clients is essential, alongside utilizing SQL for database navigation. The position offers competitive benefits including four weeks of vacation and a culture that values diversity and innovation.

Benefits

Premium benefits plan fully paid by the company

Unlimited access to telemedicine and mental health services

4 weeks of vacation

Access to best-in-class tools

Qualifications

• Post-secondary education in a relevant field.
• Experience collaboratively managing projects with stakeholders.
• Strong SQL skills to navigate databases.

Responsibilities

• Transform stakeholder ideas into structured user stories.
• Create wireframes and prototypes for the platform.
• Investigate system behavior with SQL queries.

Skills

Collaboration

SQL

User story creation

Technical requirements writing

Customer journey mapping

Education

Post-secondary education in computer science, business, information technology, statistics, or a related field

Job description

A leading mortgage technology firm is seeking a Product Analyst to bridge business needs and technical execution. This role involves transforming stakeholder ideas into user stories, creating wireframes, and writing technical requirements. Collaboration with developers and clients is essential, alongside utilizing SQL for database navigation. The position offers competitive benefits including four weeks of vacation and a culture that values diversity and innovation.