Private Banking Associate

RBC; Montreal; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian bank is seeking a Private Banking Associate in Montreal. The role focuses on enhancing client experiences and fulfilling various client servicing requests through high-level support and digital education. Candidates should have 2-3 years of banking experience, effectively communicate in both English and French, and possess strong organizational skills. This position offers opportunities for growth within a dynamic team, alongside a competitive rewards program.

Benefits

Comprehensive Total Rewards Program

Opportunities for professional development

Dynamic team environment

Qualifications

• Minimum of 2 to 3 years of banking experience.
• Bilingualism required for client interactions in English and French.
• Strong organizational and client service skills expected.

Responsibilities

• Deliver high-level service and support to clients.
• Handle client requests via phone, email, and in person.
• Resolve client concerns promptly and professionally.

Skills

Client service skills

Organizational skills

Bilingualism (English and French)

Microsoft Office Suite

Education

Post-secondary education in Commerce or Business Administration

Job description

Job Description

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Additional Job Details

Address:

3900 BOUL DE LA CÔTE VERTU:MONTRÉAL

City:

Montréal

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-12-22

Application Deadline:

2026-01-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.