Principal Product Manager

HighlightTA; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading talent acquisition firm is searching for a Principal Product Manager to strategize and develop Q4's IR Web product. This pivotal role involves leading cross-functional teams, overseeing product roadmaps, and driving the adoption of innovative SaaS solutions for public companies. The ideal candidate should have over 6 years of experience in product management with demonstrated success in SaaS platforms. The company offers flexible benefits, a supportive work environment, and opportunities for career development.

Benefits

Flexible benefit plans

30-day work-from-anywhere program

Learning allowance

Qualifications

• Proven track record of driving adoption and measurable business outcomes.
• Experience building effective business cases and prioritizing outcomes.
• Comfortable operating with ambiguity in fast-paced environments.

Responsibilities

• Drive product strategy and deliver measurable business outcomes.
• Lead cross-functional teams to drive initiative outcomes without direct authority.
• Define success metrics and KPIs for the IR Web platform.

Skills

Product management experience in SaaS platforms

Strong business acumen

Exceptional communication skills

Ability to influence without authority

Data-driven decision maker

Education

6+ years of experience in product management

Tools

AI/automation integration

Web technologies

Job description

HighlightTA is the on-demand talent team for Q4

At Q4, we make an impact together, obsess over our customer, operate with integrity, and bring big ideas to life.

Q4 is charting a bold new path for investor relations as the first AI‑driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors—all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes.

Learn more at q4inc.com.

We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities – all while keeping the needs of our clients at the heart of everything we do.

Come grow with us!

About the Role

Q4 is seeking a strategic Principal Product Manager to own and scale Q4’s IR Web product - one of our core product offerings serving 2000+ public companies globally. This is a high impact role where you'll drive product strategy, build compelling business cases for investment, and lead cross‑functional teams to deliver measurable business outcomes. You'll need strong commercial acumen, the ability to influence without authority, and the energy to drive multiple initiatives simultaneously in a fast‑paced environment.

You will inherit momentum from a successful SaaS transformation initiative and accelerate it further. You’ll work at the intersections of product strategy, operational excellence, and customer experience - driving adoption of modern SaaS based web solutions while reducing operational costs and improving customer outcomes through AI automation.

What You'll Do

• Execute and evolve the IR Web product roadmap in partnership with product leadership, balancing customer needs, business objectives, and technical feasibility.
• Drive product prioritization using data from customer usage, support tickets, service operations, competitive intelligence, and market insights.
• Define product success metrics and KPIs: adoption rates, implementation efficiency, customer satisfaction scores, platform usage patterns.
• Identify opportunities to expand IR Web capabilities and compatibility across Q4's diverse customer segments.
• Lead discovery processes to validate customer problems and solution approaches before committing engineering resources.
• Evolve and expand Q4's integrated AI capabilities to streamline customer workflows and reduce manual effort.

• Build compelling business cases and investment proposals to secure resources and executive buy‑in for key initiatives.
• Drive significant growth in adoption of the IR Web platform by aligning with GTM teams to deliver compelling value propositions.
• Collaborate with GTM teams to translate product capabilities into customer‑facing messaging and sales enablement materials.
• Understand P&L dynamics and make trade‑off decisions that balance customer value with business sustainability.

• Lead 1‑2 product squads through complex initiatives with strong influence skills, driving alignment and results without direct authority.
• Partner with Engineering and Design to deliver scalable, high‑quality solutions on aggressive timelines.
• Collaborate with Operations teams to transform service‑led processes into product‑led, self‑service experiences.
• Track and communicate business impact metrics: revenue influence, win rates, customer retention, and operational cost savings.
• Champion a “whole product” approach—covering not just software, but also services, packaging, pricing models, and business performance.

Qualifications

• 6+ years of product management experience in SaaS platforms with a proven track record of driving adoption and measurable business outcomes at scale.
• Demonstrated ability to shape product vision, influence cross‑functional stakeholders without authority, and deliver complex initiatives.
• Strong business acumen with experience building effective business cases, and prioritizing business outcomes.
• Proven ability to influence without authority and drive results through cross‑functional collaboration.
• Exceptional communication skills across all levels - from engineers to C‑suite executives.
• High energy, self‑driven, and comfortable operating with ambiguity in fast‑paced environments.
• Experience applying whole product design approaches that transform service operations into scalable product solutions.
• Data‑driven decision maker who can translate insights derived from large data sets into product priorities.
• Nice to have: Experience with AI/automation integration in enterprise products, web technologies, content management systems, accessibility standards.

Why Q4?

We offer a variety of benefits to ensure you can always work hard and have fun:

• Peace of Mind & Family – Flexible benefit plans, wellness, lifestyle and parental leave top‑up if you have a growing family
• Wellness & Life – Flexible paid time off and benefit program, retirement plans, 30‑day work‑from‑anywhere program, and a flexible work environment
• Unlock Your Potential – Learning allowance, mentorship, leadership forums, and gig programs

We believe in the power of collective greatness.

At Q4, we embrace diverse perspectives and experiences as the driving force behind innovation and problem‑solving. We envision Q4 to reflect the global community we serve, empowering representation and opportunity at all levels. Think you have what it takes, but not sure you check every box? Apply to the role anyway—we’d love to talk.

Should you require any accommodations prior to or during the interview process, please let our Recruitment team know.

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI‑generated responses, especially during interviews.

This opportunity is offered through HighlightTA, the on‑demand talent team supporting Q4’s growth.

Connect with us and learn more!
HighlightTA on LinkedIn