Practice Intelligence Manager

Perkins&Will; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading architecture and design firm in Toronto is seeking an experienced business intelligence leader to manage their operations and workflow. The ideal candidate has over 8 years of experience in business intelligence or strategic consulting, a strong background in creative industries, and expertise in data visualization tools. This role involves translating complex data into strategic recommendations and supporting business development efforts. A competitive salary range of $100,000 to $125,000 is offered.

Qualifications

• 8+ years of experience in business intelligence, marketing, or strategic consulting.
• Strong background in design, architecture, or creative industries preferred.
• Experience working with global, cross-functional teams.

Responsibilities

• Manage the operations and workflow of the Intelligence Team.
• Translate complex data into actionable strategic recommendations.
• Track content performance and engagement metrics.

Skills

Business intelligence

Marketing

Data visualization tools (Tableau, Power BI)

Statistical analysis

Exceptional communication

Cross-functional team collaboration

Education

Undergraduate or master's degree in Business, Analytics, Economics or related field

Job description

Manage the operations and workflow of the Intelligence Team and establish priorities in close coordination with Marketing and Practice Leadership. Connect data-driven insights to practice needs, trends, and themes to inform business and marketing strategies. Drive the development of data platforms and associated processes to make firmwide data reliable and accessible across the firm.

Strategy & Leadership

• Partner with marketing leadership and firmwide practice and discipline leaders to identify intelligence priorities
• Connect market intelligence to trends within different practices to inform the priorities of marketing, business development, and communications.
• Collaborate with Practice and Studio leadership to advance the capture of completed project data.
• Oversee team workload based on firmwide priorities in partnership with marketing leadership
• Support strategic planning processes with data-driven recommendations
• Act as a liaison and primary point of contact for specific practices and/or disciplines.

Client & Business Impact

• In partnership with the Market Intelligence Manager, translate complex data into actionable strategic recommendations for internal teams and clients
• Present insights to the Executive Team, MOD teams, Firmwide Practice and Discipline Leaders, and Client Executives.
• Support business development efforts with intelligence-backed proposals and presentations

Innovation & Capability Building

• Stay current with emerging technologies, tools, and methodologies in business intelligence
• Champion adoption of new analytical tools and data sources
• Track content performance and engagement metrics to optimize future materials
• Build external partnerships with data providers and technology vendors in collaboration with Information Technology.

Required Qualifications

• Undergraduate or master's degree in Business, Analytics, Economics, or related field
• 8+ years of experience in business intelligence, marketing, or strategic consulting
• Strong background in design, architecture, or creative industries preferred
• Expertise in data visualization tools (Tableau, Power BI) and statistical analysis
• Exceptional communication and presentation skills
• Experience working with global, cross-functional teams

We foster a culture that is diverse and inclusive and strive for pay practices that are fair, competitive and reflect our commitment to pay equity. Our compensation decisions include but are not limited to a candidate’s qualifications including skill sets, education, experience and training, licensure and certifications credentials if applicable, and business-related factors. This practice extends to all employees, including performance considerations for merit increases, job promotions, and transfer opportunities. We additionally review our pay practices, conduct pay equity audits, and ensure our managers are trained in our pay practices on an annual basis.

Pay Transparency Nondiscrimination Provision

Perkins&Will will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Depending on the location, the annual pay salary range for this position is between $100,000 and $125,000, commensurate with qualifications.