Post Office Clerk (Part Time)

Shoppers Drug Mart; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local pharmacy and retail store in Calgary, Alberta, is seeking a Customer Service Associate to provide superior customer service and maintain the checkout area. This role requires strong organizational skills, teamwork, and attention to detail while complying with store policies. Candidates should have strong computer and register skills and a neat, professional demeanor.

Qualifications

• Strong computer and register skills.
• Well organized with the ability to record keep.
• Detail oriented.

Responsibilities

• Provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area.
• Ensure loss prevention standards are followed.
• Comply with store policies and procedures.

Skills

Planning

Judgement

Decision Making

Teamwork

Organization

Detail oriented

Tools

Computer skills

Register skills

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.